Bereavement Counsellor and Service Manager

Are you an experienced counsellor looking for a new challenge?

Can you lead a team of support workers and student counsellors?

Are you looking to support people with bereavement and loss?

If you have answered YES to the above questions you could be the person we are looking for.

Job Title: Bereavment Counsellor and Service Manager
Salary: £15.69 per hour (£30,187 per annum pro rata)
Contract Term: Permanent
Hours: 30 per week - To include evenings and weekends where necessary to meet client needs.
Location: Base: Bank Street, Castleford but expected to conduct support sessions across the Wakefield district as standard. This will include visits to clients’ homes.

Please note a driving license and use of own vehicle is essential for this role.

Role Description:

The successful applicant will be responsible for the counselling tier and the operational management of the Bereavement Service as well as being part of the wider AgeUKWD Management Team.

They will ensure that the service supports adults of all ages (18+) through bereavement and loss in a caring and compassionate manner. The service should enable people to access timely support following the death of a loved one in a way that is accessible and appropriate to meet their needs.

They will support the team in ensuring the service is delivered in line with commissioning requirements, informed by need.

Person Specification

Applicants must have:

A recognised counselling qualification and professional registration.
A good working knowledge of Bereavement support.
A good understanding and working knowledge of Age UKWD services and activities.
Experience of leading teams
The ability to work in a multi-disciplinary environment.
Experience of report writing, particularly contract reporting to commissioners.

Counsellor duties:

To conduct professional one-to-one bereavement counselling support as part of the 3-tier service structure (including face to face, telephone and online where required). Face to face sessions can take place in our offices, community venues or clients homes.
To manage incoming referrals and conduct comprehensive assessments with individuals at their first point of contact into the service.
Responsible for recruitment and management of student counsellors, including ensuring appropriate cases are allocated.
Ensure client details and session notes are recorded appropriately on Charity Log in line with GDPR.
Ensure appropriate outcome measures are completed and recorded (including case studies) and regularly review these to develop skills and improve practice.
To lead on developing online bereavement support materials.