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  1. Complaints about homecare services

    topic may be helpful: Factsheet 78w: Safeguarding older people in Wales from abuse and neglect For more information call Age Cymru Advice on 0300 303 44 98

  2. Complaining about NHS services

    receive, or feel you have been treated unfairly, you can make a complaint. There is a two-stage system for resolving complaints about the NHS in Wales: Stage one This stage will involve a local investigation ... raised with them. Stage two This will involve taking your complaint to the Public Services Ombudsman for Wales , if you remain dissatisfied following the local investigation. We have a factsheet which explains

  3. Annuities

    annuity). An annuity converts your savings into an annual pension, giving you a guaranteed income for life, or a specified period. You don’t have to purchase an annuity if you don’t want to. Instead, if ... if you have been a member of a defined contribution pension scheme, you have various options for your pension pot . These other options may affect your decision about whether to buy an annuity, so consider

  4. Disability Living Allowance

    Disability Living Allowance (DLA) is a benefit for disabled people. It's a monthly, tax-free payment, but it’s gradually being replaced by Personal Independence Payment .  Disability Living Allowance ... will need to show that you meet the criteria for either or both of the two components – the ‘care component’ and the ‘mobility component’. You may be eligible for the care component if you require help with

  5. Public policy statements

    process and cover a detailed review of evidence, a summary of our views and ‘key calls’ for policy change. They are developed in consultation with older people and our local partners, and each

  6. How your benefits are means-tested

    special rules for valuing these). Any lump sum payments you received from deferring your State Pension is not included as capital. Your income and capital must be below a certain limit for you to be eligible ... pages on our website covering the means-tested benefits listed above for full information, or read the following guides and factsheets. For more information call Age Cymru Advice on 0300 303 44 98

  7. Fundraising events

    are so many ways to raise money for Age Cymru. Whether you want to run, cycle or skydive, knit, sing or bake, the money you raise will ensure we can continue to be here for older people in Wales when they ... challenge Saundersfoot New Year's Day Swim Tell us about your fundraising Thank you so much for choosing to fundraise for Age Cymru. We couldn't help as many older people as we do without your support. We'd love

  8. CRS_April13_Practice_on_Settlement_Agreements.pdf

    parties may only reproduce this paper or parts of it for academic, educational or research purposes or where the prior consent of Age UK has been obtained for influencing or developing policy and practice. ... Tavis House 1-6 Tavistock Square, London WC1H 9NA. This ACAS consultation is examining proposals for the establishment of settlement agreements, which will be used as a means of ending employment relationships

  9. Big Knit Knitting Patterns.pdf

    Strawberry Advanced Pattern For this one you should use yellow and red double knit yarn, and you’ll also need some green for the stalk and leaves. Knitting 1. Using your red double knitting yarn and some ... 1 row, repeat)) do the 12 rows as shown below. 3. For the next row, using green, K2 together across all stitches (14 st), then for the next row P2 together to end (7 stitches), followed by the

  10. Advocacy Counts

    surveys conducted by Age Cymru.  It provides an updated snapshot of advocacy provision in Wales for adults, with a particular emphasis on older people. The report shows an increase in the number of advocates

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