Skip to content

Reporting to:

Advice Case Supervisor 

Hours:

37.5 hours per week - Mon to Fri 9:00 - 5:30

Salary:

£27,030

Location:

Bromley with some travel in both boroughs 

Closing Date:

Midnight on 26th November however we reserve the right to close the application process early should a suitable candiate become available

Are you ready to make a real difference in the lives of older people across Bromley and Greenwich? We’re looking for a compassionate and skilled Information & Advice Generalist Adviser to join our dedicated team. In this rewarding role, you’ll provide essential guidance on welfare benefits, care options, and legal matters, empowering older adults to live with dignity and independence.

What You’ll Do:

  • Deliver high-quality, rights-based advice on welfare benefits, care provision, legal matters, and more.
  • Conduct benefits assessments, assist with claims and appeals, and help clients access the support they need.
  • Maintain accurate records, support our volunteer advisers, and conduct outreach in the community as needed.
  • Work closely with colleagues and partner agencies to ensure clients receive the most effective and timely support.

Why You’ll Love Working Here: At Age UK Bromley & Greenwich, you’ll join a mission-driven organisation that values equality, respect, and creativity. We provide a supportive, flexible environment where your work truly makes a difference. As a Generalist Adviser, you’ll be a trusted community resource, helping older people navigate complex systems and access vital services.

If you’re organised, empathetic, and committed to improving the well-being of older people, we’d love to hear from you!

Ready to make an impact? Apply today and become part of a team transforming later life across Bromley and Greenwich.

Information Pack

Find out more detail about the role in our Information Pack with a full job description, person specification and the benefits of working with us

If you would like to apply for this position please download ALL the following forms and email to hr@ageukbandg.org.uk 

If you have any questions please email hr@ageukbandg.org.uk 

APPLICATION FORM 

EQUAL OPPS FORM

CRIMINAL RECORD DISCLOSURE FORM

Please note we do not accept CV applications.  No Agencies, thank you.

Age UK Bromley & Greenwich is the trading name for Age Concern Bromley, registered Charity No. 1060861