Greenwich Public Consultation

Greenwich Council is consulting on proposals to change how they charge for adult social care, and they want to hear from people who are affected.  The consultation opened last week and is open until 28 July.

You can read more about the consultation in this PDF document, and you can fill out the online survey by clicking the link below.

Adult Social Care Charging Consultation Online Survey

Greenwich Council have posted copies of the consultation document and survey to over 5000 current users of services who may be affected.  Other members of the public or organisations can respond on line via the Council’s consultation portal on the website and hard copies of the document will be available from Greenwich, Eltham and Woolwich centre libraries.

If you would like to speak to somebody about these changes, there are public meetings across the borough from 28^th May to 11^th June, attended by Averil Lekau (Lead Member for HAS), and officers.

Full details of the venues are on the pdf document. 

Easy-read and large print versions of the consultation pack are available on request from the council, as are translations into the most frequently requested languages for people using social care services.  

How can people contact the Council during the consultation?

There is a dedicated email address: carecharges@royalgreenwich.gov.uk

There is also a phone line (voicemail only). 020 8921 3233.

Officers from the Financial Assessment Team will monitor for messages every day and aim to respond within 3 days.

Officers will not be able to respond to requests to tell people how they would individually be affected by the changes, as this would require a full financial assessment.  Officers will be able to explain the changes, answer questions about the consultation process, requests for packs in translation or special format, and queries about the public meetings.