Community Case Worker – Connecting Care

Are you caring, committed and enthusiastic about supporting individuals?

Do you have a keen eye for detail and a focus on providing the best quality experience for older people?

Are you respectful and trustworthy?

If you have answered YES to the above questions you could be the person we are looking for.

Our offer

Salary:                    £23,492 per annum - £12.21 per hour pro rata
Working Hours      28 to 37 hours per week (flexible) Monday – Friday 8.30am-5pm
Contract Term:      Initially 12 month
Holidays:               25 days plus bank holidays (pro rata)
Location:               Based at either Bullenshaw House (Hemsworth) or Waterton House (Wakefield) with home working incorporated and travel throughout the Wakefield District
Responsible to:     Integrated Services Manager

Job Purpose:

You will work as part of the Connecting Care Team providing practical support to older people across the Wakefield District. This involves working within a multi disciplinary team of colleagues from health and social care and voluntary organisations within the Connecting Care Hubs.

The focus of Connecting Care is to provide early and preventative interventions to avoid unnecessary hospital, or residential care admissions for older people. You will do this by enabling people to remain at home and to stay independent as long as possible by providing information, advice and acting as an advocate to enable them to lead independent lives. As well as preventative interventions, you will support older people in crisis situations who require practical, rapid response interventions.

You will be responsible for a caseload of clients and providing them with timely interventions following a Leaf-7 assessment to identify their needs.

We are looking for someone who has good IT skills in Outlook, Word and Excel and who has some experience of using data management systems.

Main Duties

• To attend a home visit and initial assessment of a client, as part of a rapid response for immediate support. Providing immediate practical support to ensure the client is stable and able to remain at home
• To ensure that all clients referred to the service are assessed using an assessment tool (LEAF-7) and a self-directed personal plan is developed, implemented and reviewed, ensuring that the service user achieves their desired outcomes
• To provide access to information, advice and advocacy support when appropriate
• To provide service users with information about services and activities to help them stay independent in the community
• To liaise with colleagues both within the Connecting Care Team and other agencies (VCS & Statutory) to ensure a co-ordinated approach to meeting the individual’s needs
• To attend Multidisciplinary Team meetings where appropriate
• To collate quantitative and qualitative data and follow up information from service users
• To complete and maintain accurate records by updating Age UK Wakefield District’s electronic database daily
• To build relationships with GP Practices within the District to work with vulnerable individuals
• To work as part of a team, or as an individual, in a range of community settings involving a good knowledge of Health & Safety and personal safety issues

Personal Duties:

• At all times to work in a manner that promotes dignity, respect and independence for older people.
• To be aware of the value of volunteering activity within Age UK WD and to support and encourage volunteers in the workplace
• To work within Age UK WD’s Policies and Procedures including Health & Safety, Confidentiality and Equality & Diversity
  
  
• To identify and prioritise personal development needs and agree with the Line Manager how these should best be met to ensure the project objectives are achieved
• To be an active and committed member of Age UK WD, taking part in staff meetings, training and Organisation activities a deemed appropriate by the Line Manager

• At such times as required take on other appropriate responsibilities

Experience and abilities:

We think you will need these when you join us, but some elements can be developed

within the role:

• A good understanding of the VCSE sector and statutory services.
• Familiarity with using IT referral systems
• A good understanding and experience of completing benefits forms
• Experience of working with vulnerable older people
• Excellent computer skills, for research and administration
• Excellent interpersonal and communication skills
• Ability to understand and apply policies and procedures
• A full UK driving licence and access to a vehicle

If you are committed to providing a quality service in a manner that promotes dignity, respect and independence for older people we would like to hear from you.

How to apply:

To apply please download and complete all the document below:

Covering letter

Job Vacancy Information

Job Description

Application Form

Equal Opportunities Monitoring Form

Candidate Privacy Notice

or alternatively email your CV to jobs@ageukwd.org.uk

For further enquires please ring 01977 552114