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Give us feedback on our service
Give us feedback on our service
Customer Feedback Survey
Whilst you were using our service did you feel that you were treated with dignity and respect?
Yes at all times
Yes most of the time
Sometimes
Never
Do you feel that staff listened to you?
Yes all the time
Yes most of the time
Sometimes
Never
Was the information you were given clear and easy to understand?
Yes all the time
Yes most of the time
Sometimes
Never
Do you feel supported/empowered to resolve the issues raised in your enquiry?
Completely
Very
Fairly
Not at all
Did the service you received meet your needs/expectations?
Completely
Very
Fairly
Not at all
How would you rate the level of knowledge demonstrated by the team?
Very good
Good
Average
Poor
Very poor
Would you recommend the Information and Advice service to someone else?
Yes
No
Overall, how satisfied are you with your experience of this service?
Completely
Very
Fairly
Not at all
Any additional comments? (Max 2000 characters)
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