Information and Advice Drop in Clinic

Find out how we can support you with a range of issues from rights and entitlements, local services, information on staying safe and warm at home to housing options.

What can we support you with at a drop in appointment?

• Benefit information/ signposting*
• Housing information/ signposting*
• Social care information/ signposting*
• General advice
• Photocopying of documents
• General emails
• Appointment bookings
• Bus pass/ bus pass renewal
• Establishing safeguarding issues
• Establishing issues that require prioritising
• Provide factsheets and information guides
• Referrals into external services/organisations
• Referrals into internal services
• Detailed information on Age UK Plymouth services

What we are unable to support with

• Debt advice, financial advice, legal advice or immigration advice
• Benefit checks form filling (require 1-hour appointment)*
• Completion of applications (these require1 -2 hour appointment)*
  • Attendance allowance
  • Blue badge
  • Housing benefit
  • Council tax support
  • Pension credit
  • Carers allowance
  • Devon home choice 

*In this event we will be able to arrange a further dedicated appointment with you if requested

When: Wednesdays, 10:00 - 15:00
Where: The William and Patricia Venton Centre, Mount Gould, PL4 9RD
Price: Free
Getting here: There is a car park for visitor parking and the centre can be reached using the following buses services: CityBus - 23, 24, *correct as of July 2024.