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  1. NF 10 Befriending.pdf (PDF, 213 KB)

    enjoy social events, particularly for those who would otherwise be isolated, lonely or too frail to attend without help. ACT is a registered charity and its work is undertaken almost entirely by volunteers

  2. Policy - financial policy procedures 3 Nov 2023.pdf (PDF, 288 KB)

    (e.g. the HoFC) and one other responsible person or by an official of a bank. 7.3 Where resources allow incoming mail shall be opened in the presence of two people. All mail should be date stamped. Full ... made on the appropriate form, supported by receipts, and should be in line with current rates of allowances agreed by the BoT from time to time. In addition, staff should also follow the guidance contained

  3. AUKN Annual Report 2024.pdf (PDF, 8 MB)

    should continue to provide services free of charge offer services to those below State Pension age, to allow for a longer lead in time for later life planning where there is capacity to do so. The Charity’s

  4. Policy - safeguarding policy 20 Dec 2023.pdf (PDF, 660 KB)

    are within the hearing of others • not offering to transport an adult in your own vehicle • never allowing yourself to be drawn into inappropriate attention seeking behaviour • never entering a room where ... part of your role – this is likely to be considered a regulated activity • never engaging in, or allowing, any sexually provocative games, whether based on talking or touching • never making suggestive

  5. Finance Policy - April 2025.pdf (PDF, 255 KB)

    opened by the F&AO and one other responsible person or by an official of a bank. 7.3 Where resources allow incoming mail shall be opened in the presence of two people. All mail should be date stamped. All ... made on the appropriate form, supported by receipts, and should be in line with current rates of allowances agreed by the BoT from time to time. 13.3 Claim forms must be signed by the claimant, coded and

  6. Safeguarding policy - May 2025.pdf (PDF, 639 KB)

    within the hearing of others  not offering to transport an adult in your own vehicle  never allowing yourself to be drawn into inappropriate attention seeking behaviour  never entering a room ... of your role – this is likely to be considered a regulated activity  never engaging in, or allowing, any sexually provocative games, whether based on talking or touching  never making suggestive

  7. Lone Working Policy.pdf (PDF, 179 KB)

    entering a property, make an excuse and leave. 7. Keep a clear path to an exit so that you don’t allow yourself to become trapped. 8. Carry a mobile telephone and leave it switched on. If your safety

  8. Age UK Norfolk Annual Report 2022-2023 (singles).pdf (PDF, 2 MB)

    people are often quite protective of their financial situation, and it is a real privilege to be allowed into their lives to the extent necessary to complete the benefit check process. Conversations we

  9. Policy - safeguarding policy 20 Dec 2023.pdf (PDF, 660 KB)

    are within the hearing of others • not offering to transport an adult in your own vehicle • never allowing yourself to be drawn into inappropriate attention seeking behaviour • never entering a room where ... part of your role – this is likely to be considered a regulated activity • never engaging in, or allowing, any sexually provocative games, whether based on talking or touching • never making suggestive

  10. Guide to our Services 03.23.pdf (PDF, 1 MB)

    locally to provide vital services across the county. Our relationship with other Age UK charities allows us to share knowledge and expertise, and to actively promote the wellbeing of older people through