Complaints, Comments and Compliments

We welcome any feedback that you would like to provide to us about our work. By listening to your comments, we can use this to inform us of priority areas we can improve upon to deliver a better service. No matter the nature of your feedback, please feel free to either contact us by completing the form below, or by using the following details.

Alternative ways to contact us if you prefer   Call us on 0113 389 3000. Our reception team are available Monday to Friday between 9am – 4.30 pm (excluding bank holidays)
Write to us at:

Age UK Leeds, Bradbury Building, Mark Lane, Leeds, LS2 8JA

Things to bear in mind before you complete the form below   The more information you can provide us, the quicker we can respond.  So if you can include the following information, we would be most grateful:

• Your contact details
• What happened, and how you felt about it
• Where and when this happened  
• Who was involved
• What outcome you would like  

Please be aware that Age UK Leeds is a separate charity to the national Age UK  charity, although we share a common brand. If your experience is with regards to your interaction with national Age UK, then please contact them directly. They, like us, have a feedback process and will be pleased to hear from you directly.

Once we receive your enquiry, we'll be in touch as quickly as possible - unfortunately, we can't get in touch with someone else at your request, so please provide only your own contact details.