Head of Operations
Salary: £47,000 pa FTE based on 37hrs
Full time – 37 hours per week
Job share and part-time hours considered, flexible working available
Location: Based in our office, Barnwood, Gloucester. Hybrid working available
Closing date: 24th March 2025 / Interviews early April 2025
We are recruiting for an exciting role to help us do this, do you have the skills and passion to join us?
This is an exciting time to join our charity. Last year we welcomed a new CEO and Chair. This year we are looking forward to building on the great successes of the past to deliver on our key priorities:
We have exciting plans to refresh our strategy,
• Putting people at the heart of everything we do.
• Create a more accessible Information, Advice and Guidance service.
• Transform the way we work,
• Develop a more sustainable business model
• Become more vocal in promoting the positive message of ageing well
This role is critical as the strategic lead for our operations. Building relationships with our partners across the VCSE and statutory sector. Being an ambassador for older people of our county and leading our incredible teams who deliver great outcomes and impact.
The Head of Operations will be responsible for enabling the delivery of our services, in line with the requirements and our ambitions for performance and quality. Providing an excellent experience for those we work with. You will work in partnership with funders and contractors, developing the current services and identifying opportunities for new services.
You will work closely with the CEO and Head of Fundraising and Communications to provide effective and inspiring leadership for the organisation, deliver on the 2040 strategy, embed our values. Prepare and shape the annual operational plans and budgets which support AUKG strategic vision.
For this role we are looking for someone who has:
• Experience of leading and managing teams
• Demonstrable track record of successfully developing and delivering high quality services.
• Experience of managing and motivating both employed and volunteer colleagues.
• Experience of developing strong relationships
• Excellent communication and interpersonal skills
• A positive attitude towards and an interest in meeting the needs and expectations of older people.
• Experience of managing budgets.
• Experience of project management.
• A strong affinity to the vision of AUKG.
• Knowledge of the health sector desirable.
• Charity experience desirable.
In return, we can offer great benefits, flexibility and the chance to be part of a growing local charity, which is making a difference to thousands of older people across Gloucestershire.
Head of Operations Job Description
How to Apply
Please complete the Expression of Interest form and email along with your CV to: hr@ageukgloucestershire.org.uk
All shortlisted candidates will be required to complete an Application Form before attending an interview. Due to the nature of our work, successful candidates will require an enhanced DBS check and 2 satisfactory references
Age UK Gloucestershire values diversity, equality and inclusion, and is committed to having a workforce that is representative of the community we serve. We welcome applications from candidates from all backgrounds and sections of the community. If you think the role is for you but you think you don’t meet all of the criteria, please apply anyway, and tell us how your skills are transferrable.
Age UK Gloucestershire, in compliance with the Equality Act 2010, will seek to make reasonable adjustments to overcome barriers to employment caused by disability and/or neurodiversity, and encourages applications from these candidates. We guarantee to offer an interview to those with a disability who meet the minimum criteria.