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  1. Newsletter insert.pdf

    Wales Accessing cash safely – advice for older people during Covid 19 One of the many concerns currently facing older people is being able to access cash and pay for everyday goods and services while they ... We’re communicating with hundreds of older people every day through our check-in-andchat service for the isolated over 70s as well as our usual Advice services, has issued a brief statement to support

  2. FS66w.pdf

    Right’ – the system for NHS complaints in Wales 8 3.1 The ‘Putting Things Right’ guidance ... make a complaint 9 3.3 Who can make a complaint and about what? 10 3.4 Which members of staff have responsibility for complaints handling? 12 3.5 Time limits for making a complaint 14

  3. RB_July14_Housing_Later_Life_Report.pdf

    calls for action 3 Promoting independence with accessible and adaptable homes 7 Tackling poor conditions and delivering decent homes 13 Integrating housing with health and social care 19 Building for the ... Housing wealth and housing choices 35 Notes 41 Age UK is a charity that aims to improve later life for everyone through our information and advice, services, campaigns, products, training and research.

  4. RB_Dec13_Transitions_in_Older_Age.pdf

    of Ageing Authors: Jenny Chanfreau, Matt Barnes and Carl Cullinane Date: December 2013 Prepared for: Age UK   NatCen Social Research | Changes to work and income around state pension age 1 Many people ... We found that reaching state pension age is indeed a major event marking the start of retirement for many households. Three quarters of households with someone nearing SPA had at least one person in work

  5. CRS_April16_Submission_FCA_paper_on_ageing_population_and_financial_services.pdf

    parties may only reproduce this paper or parts of it for academic, educational or research purposes or where the prior consent of Age UK has been obtained for influencing or developing policy and practice. ... from a financial services market and whether an effective competitive market might look different for this group e.g. because of different switching behaviour.  Ensuring an effective market in the new

  6. Utilities.pdf

    Cymru. Creating an age friendly Wales Utilities The person you’re helping may need support with paying for their energy or accessing emergency support during this time. Some guidance is below: Emergency ... • Customers with pre-payment meters who may not be able to add credit can speak to their supplier about options to maintain supply, e.g. nominating a third party for credit top-ups, having a discretionary

  7. Various housing issues

    renting and are looking to move somewhere new, or perhaps you’re considering renting a property for the first time. Our following factsheets have useful information on this topic. We also have a ... Wales – rights if you are threatened with eviction Factsheet 67w: Home improvements and repairs for older people in Wales Park homes, also known as mobile homes, are single-storey houses that can be

  8. Winter_Warmth_Impact_Report.pdf

    and increases the risk of falls and injuries.iii GP consultations for respiratory infections can increase by as much as 19 per cent for every 1°C drop in mean temperature below 5°C.iv Age UK has estimated ... estimated that the cost of the cold to the NHS in England is £1.36 billion per year.v For the 4.5 million older people who are said to be in fuel poverty,vi winter months also bring anxiety about escalating

  9. Print ready What matters to you - Current experiences of people aged 50 or over in Wales 2024.pdf

    can also let us know if you want to get involved in our campaigns to make change for older people across Wales. Thank you for your support in completing this survey. A. Communication A1. How do you prefer ... 2024 v6.indd 1 27/02/2024 11:33:36 27/02/2024 11:33:36 2 A2.c. What do you use the internet for? (Select any that apply) e Contacting friends/family e Finding out information e Work e Social media

  10. RB_Sept16_After_the_Referendum.pdf

    1 After the EU Referendum: Policy priorities for older people September 2016 Contact: jane.vass@ageuk.org.uk 2 1. Introduction Following the ‘Leave’ vote in the European Union ... Union (EU) Referendum on 23 June, this paper sets out some possible implications for older people. These are very far from clear, at present, so this paper also looks forward: what are the areas of public

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