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  1. How to find the help you need at home

    to services to meet your needs.  You may need help with personal care, such as getting in and out of bed, washing and bathing, preparing meals, shopping or cleaning. The first step in obtaining help ... generally not be able to assist you until it has first carried out the assessment. The authority has a legal duty to carry out an assessment of anyone living in its area who may need community

  2. Accessing help for other.pdf

    medical help: • Online: https://111.wales.nhs.uk/ (for help and advice) • Phone: 111 (if symptoms get worse) • Phone: 999 (if someone’s life is at risk) GP services GP services are still available, though may ... different methods to normal. The Welsh Government have advised that “video appointments will be offered if doctors want more information than a telephone call can provide. In these cases, surgeries can provide

  3. Experiences of people aged 50 or over in Wales during the first Covid-19 lockdown, and the road to recovery - October 2020 ENG.pdf

    future recovery • Challenges of moving out of lockdown 25 • Accessing health and social care 27 • Engaging with local communities 28 • Looking forward to moving out of lockdown 30 Experiences of people ... time to answer our call and provide us with this evidence. The feedback is honest, stark and lays out a picture of the impact the first Covid-19 national lockdown has had on older people in Wales. There

  4. Experiences of people aged 50 or over in Wales during the first Covid-19 lockdown, and the road to recovery - October 2020 ENG.pdf

    future recovery • Challenges of moving out of lockdown 25 • Accessing health and social care 27 • Engaging with local communities 28 • Looking forward to moving out of lockdown 30 Experiences of people ... time to answer our call and provide us with this evidence. The feedback is honest, stark and lays out a picture of the impact the first Covid-19 national lockdown has had on older people in Wales. There

  5. Accessibility Action Plan - November 2017.pdf

    ability to access vital services and communities, as many older people rely on public transport to get out and about. Without appropriate transport services and infrastructure, older people can become isolated ... licensing authorities should exercise their functions to enable better performance of the duties set out in the Equality Act 2010, including: the review of taxi rank design to ensure compliance with the Equality

  6. Safe_to_be_me.pdf

    Age UK 2 Contents Introduction 04 LGBT identities 06 Coming out 08 Why this is an important issue 10 The obstacles to good practice 14 What you can do to make a difference 18 The law 24 Getting started: ... widely used.’ 3 Miriam Margolyes OBE Actress and Age UK Ambassador 4 Introduction Can you imagine what it would be like to… • Spend your childhood feeling different but not knowing why? • Talk about a

  7. RB_July16_Older_people_and_internet_use_stats.pdf

    1 The Internet and Older People in the UK – Key Statistics July 2016 This note sets out some statistics and information about internet use and older people drawing on national surveys. Details ... use the internet. The Office for National Statistics (ONS) publishes information each year setting out the numbers and proportions of people who use the internet.i  In the UK in 2016, 5.3 million adults

  8. CRS_Sept16_Retirement_Outcome_Review.pdf

    consumers to access and assess product information, such as prices and product features, and why? What are the effects of this on consumer decision-making? The available information strongly suggests ... consumers are not “particularly well equipped to make decisions on how to access and manage their money at retirement, without additional support and information”.i 4 Accessing this additional support

  9. RB_Sept14_Satisfaction_with_social_care_services-ethnic_minorities.pdf

    clients, including age, gender and ethnicity, which allows the monitoring of equality standards as set out in the Equality Act (2010). There have been consistent findings showing that people from BME groups ... in-­‐depth interviews were carried out with 121 participants, comprising 46 service users, 36 family carers, and 39 social care practitioners. Interviews were carried out in English, Hindi, or Gujarati, depending

  10. RB_June15_Frailty_language_and_perceptions.pdf

    concerns that, as a result, fewer older people may access the health and social care that they need. If true, this would have important implications to approaches to care for older people. Purpose and ... designed to identify ways of supporting older people to: • Identify with the concept of ‘frailty’ (if not the word) • Engage with preventative strategies and frailty services (with support from healthcare

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