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  1. Comments compliments and complaints procedure (2).pdf

    1 Age Cymru comments, compliments and complaints procedure Who can comment, compliment or complain? This procedure can be used by any person or organisation to make a comment, compliment or complaint ... Cymru • the conduct of any staff employed by or working on behalf of Age Cymru. Making a comment or paying a compliment If anyone wishes to make a comment on any aspect of Age Cymru’s work or to compliment

  2. Autumn 2022 Newsletter ENG v6.pdf

    information about our ‘Why are we waiting report?’ which details our findings about delays in assessments for care in Wales and what we think needs to be done. It is so important that people can get the care services ... moment and we are determined to continue our calls for improvement. If you are affected by delays in care please let us know, together our voices for change are stronger. There are some great stories on

  3. NW Instructor volunteer 050716.pdf

    given induction training on the various aspects of the work. You will also receive specific training for your role and will be provided with ongoing support. Expenses: Out of pocket expenses will be reimbursed ... Hours: Flexible but we would like volunteers to provide us with a minimum of 10 hours each month for a minimum of 12 months Why we want you: We would like you to develop and deliver Nordic Walking courses

  4. CRS_Nov17_financial_protections_vulnerable consumers.pdf

    protections for vulnerable consumers November 2017 Ref: 2617 All rights reserved. Third parties may only reproduce this paper or parts of it for academic, educational ... educational or research purposes or where the prior consent of Age UK has been obtained for influencing or developing policy and practice. phil.mawhinney@ageuk.org.uk Age UK Tavis House 1-6 Tavistock

  5. CRS_Sept15_Strengthening_incentive_to_save.pdf

    parties may only reproduce this paper or parts of it for academic, educational or research purposes or where the prior consent of Age UK has been obtained for influencing or developing policy and practice. ... possible options for the future of pensions tax relief. There are three possibilities suggested – firstly maintaining the status quo; secondly, switching to a single rate of tax relief for all savers; and

  6. FS82.pdf

    advice before switching, for example from the Citizens Advice Consumer Helpline. In Scotland, contact Energy Advice Scotland. The information in this factsheet is correct for the period September 2024 ... you are in Northern Ireland, please contact Age NI for more information. Contact details can be found at the back of the factsheet. Contact details for any organisations mentioned in the factsheet can be

  7. Information and Guidance Officer JD.pdf

    Identifying clients who require further diagnosis and/or advice and referring directly to Information and Advice Officers or arranging appointments for further support. • Referring clients who are seeking face ... Signposting to and providing factual information about the role of other organisations or services who can support an individual. • Carrying out welfare benefit calculations. • Providing a high standard

  8. English 3 DRAFT Self Assessment Tool - Providers - 4 11 16 - final.docx

    IMPLEMENTIng the code of practice on advocacy SELF assessment Tool for PROVIDERSGolden Thread Advocacy Project – funded by the Welsh Government September 201 6SELF assessment Tool · INTRODUCTIONPurpose ... you to achieve the aspirations of the Act.Key points that we would like to underline: This tool is for you to use in an iterative way. It can be adapted and revisited as time passes We suggest you complete

  9. Advocacy Newsletter Dec 2019 - Eng SM.pdf

    Resources Older People’s Commissioner for Wales and Age Cymru have produced a DVD regarding Advocacy Awareness. They also have a new Advocacy Resources Hub to access for further information. Social Care ... Care Wales has produced a link for a Dementia Care Resource for Care Professionals Dewis Centre for Independent Living and National Youth Advocacy Service have produced these Advocacy Awareness Media

  10. CRS_June16_JCHR_inquiry_Business_and_Human_Rights_submission.pdf

    parties may only reproduce this paper or parts of it for academic, educational or research purposes or where the prior consent of Age UK has been obtained for influencing or developing policy and practice. ... The registered address is Tavis House 1-6 Tavistock Square, London WC1H 9NA. 2 About this call for evidence The Joint Committee on Human Rights, chaired by Rt Hon Harriet Harman MP, announced an inquiry

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