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  1. CRS_Dec15_BIS_switching_principles.pdf

    easier, we question the implicit idea that consumers have to switch to access affordable, decent products in essential services like energy, banking and telecoms. Some older people face significant barriers ... services, and are excluded from cheaper online products.  Complexity in comparisons – Product pricing, product/service descriptions and bundling of multiple products, can lead to consumer confusion and inertia

  2. Age Cymru fundraising charter 2019.pdf

    never pass on your personal data to other organisations or charities and will only contact you about products and services provided and/or offered by the Age Cymru Network, if you have agreed for us to do so

  3. CRS_May17_ submission_to_CMA_on_DCT_market_study.pdf

    launched a market study into digital comparison tools (DCTs) used by consumers to compare and/or switch products/services in a range of markets.1 It is examining whether DCT markets are working well for consumers ... concerns re the ‘hollowing out’ of products, where DCTs prominently display products that do not meet older people’s needs. DCTs should clearly highlight any product factors (exclusions, rebates, etc.)

  4. CRS_June14_Freedom_choice_in_pensions.pdf

    We run just over 450 Age UK charity shops throughout the UK and also offer a range of commercial products tailored to older people. Key points and recommendations  Age UK welcomes the provision of more ... make might be.  We hope that these proposals will lead to more innovation in retirement income products, but this innovation must be in the interests of consumers  Despite these changes, for many people

  5. Advocacy Newsletter Dec 2019 - Eng SM.pdf

    Commissioning Our Vision and Intentions for Adult Advocacy, 2019 - 2024 After more than two years of co-productive working across the five Gwent local authorities and Aneurin Bevan University Health Board, a regional ... Group, and Advocacy Providers Network, a Citizens Advocacy Reference Group and an Advocacy Co-production Forum. The Forum brings together representatives of the other stakeholder groups, who share power

  6. RB_June14_financial_resilience_in_later_life.pdf

    control in later old age 32 Recommendations: information, advice and guidance 44 Recommendations: products 48 Recommendations: building trust 52 Conclusion and next steps 56 Appendix: Commission ... to adjust. It’s also a huge opportunity for those in the financial services industry to provide products and services that really work for older people and enable them to become and remain resilient. In

  7. Regional Project Officer - North Wales

    managing and working with volunteers You will have experience of establishing and maintaining productive collaborations. Be able to negotiate at a range of levels both in and outside the organisation

  8. FS43.pdf

    authorised if they deal with claims relating to personal injury, employment, housing disrepair, financial products, or industrial injury disablement benefits. The Financial Conduct Authority (FCA) regulates the ... should seek advice from a regulated independent financial adviser. There are many different financial products available and choosing between them can be difficult. A financial adviser helps with areas such

  9. RB_June14_Mercer_Improving_income_retirement_recently_retired.pdf

    recent retirees optimize their income from pension pots and other savings? • How can retirement products better meet the needs of the mass market? • How can recent retirees best protect themselves throughout ... evolution of the annuity market in a post Budget world, there is scope for more innovation in insured products in this area. For example, longevity insurance which is purchased at or close to retirement but

  10. annual_review_2013_2014.pdf

    to stay warm in winter, help people remain at home for as long as possible by offering tailored products, such as stairlifts, and internationally ensure the needs of older people are taken into account ... supported by approximately 75,000 volunteers. How we raised our money Over 1 million customers choosing products such as home insurance, energy tariffs and funeral plans. Over 10.1 million customer transactions

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