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  1. Technology and internet

    For more information call Age Cymru Advice on 0300 303 44 98

  2. Work & learning

    For more information call Age Cymru Advice on 0300 303 44 98

  3. Scams Team WASP conference Sept.pdf

    of fraud and scams. • What will your pledge be? • What can you do to protect your family, friends and neighbours from scams? • What can you do to protect people in your community from scams? • How can

  4. Sign up to the Priority Services Registers

    Services Registers (PSR) to receive extra help from your energy or water company. You’re eligible if you: have reached your  State Pension age   are disabled or have a long-term medical condition ... as if you don't speak or read English well You might still be able to register for other reasons if your situation is not listed. For example, if you need short-term support after a stay in hospital. Being

  5. Cold Weather Payment

    November and 31 March each year. The average temperature in your area needs to have been 0˚C or less for seven consecutive days. You can check your area’s temperature by using the DWP’s cold weather ... paid automatically after each 7 day period of cold weather. You should receive your payment within 14 working days. Contact your pension centre or Jobcentre Plus office  if you think you should have received

  6. Survey Outline Covid 19 v4.docx

    Experiences of people aged 50 or over in Wales during the Covid-19 lockdownCreating an age friendly Wales This survey is for people aged 50 or over across Wales, and is being undertaken by key organisations ... impact that this has made on them.This survey will take 15 minutes to complete. Your response isanonymous.Thank you for your support in completing this survey. Lockdown A1. During the lockdown I was part

  7. Support for scam victims

    People of all ages can be scammed. Scams can have serious financial and emotional consequences for victims, and can lead to feelings of guilt, shame, embarrassment, fear, and anxiety. Tell your bank or financial ... transaction from your bank account or credit card. They will try to recover any money lost. They may cancel your current card and send you a new one to stop any other fraudulent transactions from your account.

  8. Complaining about NHS services

    should handle complaints or concerns which are raised with them. Stage two This will involve taking your complaint to the Public Services Ombudsman for Wales , if you remain dissatisfied following the local ... below), including what to expect when you submit a complaint.  Your local Community Health Council may be able to support you to raise your concerns. Community Health Council s are a statutory and independent

  9. Tracing old pensions

    If you’ve changed jobs during your career, you may have a pension with more than one employer or pension provider. It’s important to track down all the different pension schemes you’ve paid into, so that ... retirement. It can be tricky to keep on top of all the pension schemes you’ve paid into throughout your working career. Fortunately, The Pension Tracing Service is here to help. The Pension Tracing Service

  10. TV licence concessions

    and anyone else you live with, no matter what age they are. If you’re blind or have a severe sight-impairment , you can claim a 50% discount on your licence. If you live with someone else, the licence ... if you watch TV in your own separate accommodation, not if you only watch TV in common areas such as a residents lounge. Speak to your warden or administrator to find out whether your care home or sheltered

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