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views and experiences that policy makers and practitioners need to take into account when considering what should be done to ensure that older people can live well in the coming year, and beyond. It needs ... has been a time of significant difficulty and turmoil for older people, but we wanted to understand what recent positive experiences people may have had. The most widely reported positive experience from
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who can give two to three hours a week to take calls from older people who are phoning for a chat. What support is provided? All CAP volunteers are provided with comprehensive training and are supported ... we support. If you'd like more information or to apply to be a Community Assistance Volunteer contact us Further information Find out more about the Community Assistance Project Find out more about the
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oversight activities. In particular, and this is the focus of Age UK’s response, this consultation sets out joint plans for ensuring that effective use of resources is seen as fundamental to high-quality, safe ... the health and social care which people receive is safe and of good quality. The role of CQC is set out in legislation, the Health and Social Care Act 2008. This Act states that ‘the main objective of the
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good access to local services and facilities, is a lifeline for many older people. If an older person cannot get out and about locally they are at risk of poor health, less social contact with others and ... well-being. It is essential that older people in all areas have the means to get out to buy food, get medical attention, get money and pay bills, and have social contact. These are basic features of a decent
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benefits have been changing in the last few years. Find out on this page how these changes might affect you. Universal Credit has been rolled out nationally and replaces new claims for a number of benefits ... Pension age, see the UK Government website ). You’ll eventually be transferred to Universal Credit if you already claim any of the following: Income Support Income-based Jobseeker’s Allowance Income-related
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and Forum Toolkit for starting and developing a forum. You can also visit www.ageuk.org.uk To find out more about the Equality Act and Equality & Human Rights Commission (EHRC), visit www.equalityhumanrights ... 7, 8, 11, 16 and 17 used courtesy of Enid Irving. 1Are You Listening? Contents 1 Introduction 3 2 What is engagement? 4 3 Why engage? 6 4 Planning engagement 9 5 Mechanisms for engagement 16 6 Levers
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Payment System Providers can do much more to detect scams in live-time, disrupt them and weed scammers out of the system. In view of the lengthy development time for a new payments system architecture, it ... cash to continue, (2) if legal tender is not available, people invent new forms of physical money. Any product that that is sufficiently durable and standardised can serve as money (cigarettes, chocolate
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www.ageuk.org.uk 1 Message from the Chairman and Chief Executive 02 The year in numbers 04 Money matters 07 Health & wellbeing 11 Home & care 15 Travel & lifestyle 21 Work & learning ... and our national advice line we let over 136,000 people know how to change their supplier and save money through energy efficiency. This year an estimated 180,000 people tuned in to hear our radio station
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continuing to live there: what will happen if the partner wishes / needs to move elsewhere? 19 5.2 What will happen upon the death of the person who ... the financial means test 38 11 Park homes / mobile homes and the financial means test 39 12 Renting out your property when you go into a care home 40 13 Deferred payment agreements – for people who are
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Financial Abuse Evidence Review, November 2015 2 This Evidence Review is intended to sum up what is known about the financial abuse of older people. It does not cover commercial abuse (scams) in ... the following questions: 1 What is financial abuse? 3 2 What is the prevalence of financial abuse of older people? 5 3 Who is at most risk of financial abuse? 7 4 What are the impacts of financial
