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  1. RB_June16_Age_UK_Discharge_From_Hospital_Briefing.pdf

    that their loved 1 Our free and confidential national telephone service - Age UK Advice - has been running for over 15 years, speaking to over 20,000 people a month ... Hospital discharge is a common reason for people needing advice. Our records from these calls showed a number of recurring issues. The case studies below reflect issues raised over the past six months. We have

  2. RB_2015_Improving_later_life_for_people_with_sight_loss-Summary.pdf

    and over living with sight loss in the UK. This number is rising because of the ageing population yet the number receiving support is falling. The number of blind and partially sighted people receiving ... older-people-with-sight-loss © 2015 Royal National Institute of Blind People Registered charity numbers 226227 (England and Wales) and SC039316 (Scotland) 105 Judd Street, London WC1H 9NE Age UK is a

  3. Advocacy Newsletter - October 2018 English.pdf

    in Wales. Summary of findings since Advocacy Counts 5 in 2016  There has been a 32% drop in the number of advocacy services (from 19 to 13) specifically for older people.  There has been a small decrease ... volunteer advocates specifically supporting older people than reported in Advocacy Counts 5.  The total number of older people supported across all services over the last 12 months was 5466, a decrease of over

  4. CRS_June15_Cabinet_Office_Public_Service_Ombudsman.pdf

    charitable company limited by guarantee and registered in England (registered charity number 1128267 and registered company number 6825798). The registered address is Tavis House 1-6 Tavistock Square, London WC1H ... which highlighted the wide inconsistencies in powers across the existing ombudsmen and called for a number of revisions to provide for harmonisation of approach across the various schemes. Key points and

  5. CRS_Aug16_Ofwat_introducing_competition_to residential_customers.pdf

    charitable company limited by guarantee and registered in England (registered charity number 1128267 and registered company number 6825798). The registered address is Tavis House 1-6 Tavistock Square, London WC1H ... markets.2 In this paper we respond to the Ofwat ‘Summary of emerging findings’ document,3 making a number of points about the needs of older people. Key points and recommendations 1. We do not currently

  6. Cascade Training Programme - Final Evaluation Report (July 2015).pdf

    Talking Tonics; and EngAge. Overall, the programme has been a success, exceeding the set targets for number of volunteers and older people engaged, and resulting in effective partnership working at the local ... Delivery of the programme  Delivery Organisations applied the programme to help meet the aims of a number of other funded projects, such as those with a focus on reducing social isolation and improving health

  7. Sign up to the Priority Services Registers

    its own Priority Services Register. You can find their contact details on your bill and register by phone. You can register online if you are a customer of: Boost Ecotricity EDF Energy E.ON Next Octopus energy ... distributor has its own register, so you need to contact them directly. You can do this online, by phone or email, depending on the distributor. Use your postcode to find your electricity distributor (Energy

  8. IG56.pdf

    know. Age UK runs a telephone befriending service which allows you to sign up for a free weekly chat on the phone. It can be a great way to speak to someone new. Search ‘telephone friendship’ on the Age ... offer friendship services. Alternatively, contact Age UK’s Telephone Friendship Service on 0800 434 6105 to find out about their weekly telephone friendship calls. In Wales, contact your local Age Cymru

  9. What matters to you - Current experiences of people aged 50 or over in Wales - October 2023.pdf

    older people told us their views by completing our survey online, offline via paper copies or by telephone, or wrote to us directly about their experiences. Almost 10% of the surveys were completed offline ... contact the GP, so don’t bother anymore. The surgery app never works and can’t get through on the phone.” Many older people told us how ageism is affecting how they are dealt with. “My issues are not life

  10. Down_Memory_Lane_Evaluation_Jan-2015.pdf

    .......................................................... 8 2.Delivery Model and Participation Numbers ...................................................................................... 10 Pop Up ... such a project. Section 2 of this evaluation describes the delivery model (including participation numbers). Section 3 discusses the outcomes of the project for older people. Section 4 highlights the factors

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