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  1. RB_June11_the_way_we_pay.pdf

    The project benefited significantly from input and challenge from the Advisory Group and from a number of other stakeholders. The Advisory Group participated in their individual capacities and not as ... including by very small traders. Credit unions and community banking initiatives are important in a number of countries. Consistent with the UK picture, we found that the countries surveyed had generally

  2. Newsletter Nov 2020 v2.pdf

    support older people, I’m really proud of what we’re achieving. Age Cymru Advice has doubled the usual number of people it would help and support, while our Check in and Chat service, made nearly 22,000 calls ... appointments where appropriate; consultations with sufficient time allocated; accessible and age friendly telephone triage and contact systems; healthcare within accessible buildings; clear communications about significant

  3. Age Cymru - Report on the current experiences of people aged 50 or over across Wales of the Covid-19 pandemic, and views on the year ahead - June 2022.pdf

    2021. 1169 older people told us their views by completing our survey online, in hard copy or by telephone, or wrote to us directly about their experiences. Ages range from 50 to 100 and 40% of respondents ... prospects. ‘I was on the shielding list, so didn’t get out and about too much. I used the time to gain a number of qualifications to consolidate my position in work, and this led to me changing my work role’ 7%

  4. RB_Sept16_Age_UK_Briefing_Fraud_and_Scams.pdf

    criminals who gain trust to exploit people and steal money. Scams come in many forms including by mail, telephone and email and on the doorstep. Following the private pension reforms in April 2015 allowing people ... due to ongoing cuts to local government budgets. Services have seen a 12 per cent drop in staff numbers since 2014 and a 22 per cent drop in real terms budgets. Context of wider crime figures 1. For

  5. RB_April15_Only_the_tip_of_the_iceberg.pdf

    is every reason to suppose that the threat posed to older people is increasing. For example, the numbers living with dementia and cognitive decline are significant and growing and some fraudsters conscientiously ... older people go online, so the numbers potentially at risk of being defrauded also rise. The degree of sophistication used to pull off some successful online or telephone frauds against older people is

  6. HOPE ENGLISH Advocacy October 2023 Final.pdf

    Below are the details of the next round of advocacy network meetings which will take place via Zoom or Teams Advocacy Awareness Week This year’s 6th annual Advocacy Awareness Week (#AAW23) will ... pressures on the NHS. The shift to providing some services digitally, such as online booking and telephone-based services has been helpful for some but has created barriers for others, particularly those

  7. Spring 2024 - English.pdf

    key stakeholders. Digital Switchover coming to Wales in spring 2024 According to BT, the whole telephone industry will be switching from landline to broadband services across the UK by December 2025. And ... home phone handset to a router rather than the phone socket on the wall. And if you don’t have a router BT will send you one completely free of charge. You’ll also get to keep your existing number. For

  8. Carers inquiry - October 2018.pdf

    in relation to carers. Background 3. In Wales, healthy life expectancies are increasing, but the number of years spent living with poor health is also increasing. Public Health Wales states1 that men and ... deprived areas. 4. The instance of diseases people in Wales are living with is changing. Although the number of disability adjusted life years (DALYs) due to cardiovascular disease has fallen by 42% over the

  9. FS79.pdf

    new or better solutions to the problems of inaccessible services. Example A library has a small number of computers for public use. When the computers were originally installed, the library investigated ... org.uk Telephone helpline 0300 123 1100 Mon-Fri 8am-6pm Independent organisation aiming to improve employment relations. British Institute of Human Rights (BIHR) www.bihr.org.uk Telephone 020 7882

  10. Supporting people.pdf

    individual construct a one-page summary for any Health/Social care worker needing to visit/have telephone contact, to assist in the future. • Create a plan for the circumstances in which you may not be

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