was too high. Our HOPE Independent Volunteer Advocate supported Mr TT to provide proof of bills, money paid and energy usage to the supplier who agreed to a further refund. Mr TT was thrilled with the ... had bought a coin. She was then sent another as a trial and told she could return it free of charge if she didn’t want it. After returning the coin, Mrs LL began receiving up to three calls a week from
The majority of care homes are very well run and provide excellent care - however, occasionally you might be unhappy about the care home. Here's how to go about complaining.
missing out? The Welsh Government's Discretionary Assistance Fund (DAF) Ofgem Price Cap on energy bills Importance of meter readings if you don't have a smart meter Food banks and vouchers If an energy ... supplier goes out of business Can I get support from my energy supplier? Switching energy supplier Further information Welfare benefits and entitlements – could you be missing out? If you want
Information about making an NHS complaint, what to include, and how to get support to make it.
personal distress when we feel least able to manage. The following pages take you step by step through what you need to go and where to go for help.
Find out more about the ways your company and Age Cymru can work together
Find out your rights and how they can protect you from discrimination.
Find out more information about Age Cymru's Board of Trustees.
Find out information about advocacy services available in each local authority area in Wales
Moving in with family can seem like the ideal solution if you need support, want to spend more time with your grandchildren, or need to downsize.