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  1. Help with the cost of living

    You've probably noticed many of your bills going up, in particular the cost of energy. This page contains information on various assistance that may be available to help you stay on top of increasing costs

  2. Sign up to the Priority Services Registers

    Encouraging sign up for the priority register to help older people get support from their water and energy supplier

  3. General Election 2024

    Our priority for the next UK Government

  4. Save on water bills

    Want to find out how to use less water and possibly save money on your bill? Find out how with our tips.

  5. Accessing help for other.pdf

    Court, East Moors Road, Cardiff CF24 5TD. ©202l Age Cymru. Creating an age friendly Wales Accessing help for other, non-COVID-19, health issues As a ‘Friend’ you can let the person you’re supporting know ... long-term health at risk. The person you’re supporting can access medical help: • Online: https://111.wales.nhs.uk/ (for help and advice) • Phone: 111 (if symptoms get worse) • Phone: 999 (if someone’s

  6. Accessing help for other.pdf

    Court, East Moors Road, Cardiff CF24 5TD. ©2020 Age Cymru. Creating an age friendly Wales Accessing help for other, non-COVID-19, health issues As a ‘Friend’ you can let the person you’re supporting know ... risk. Seeking medical help is one of the reasons people can safely leave home. The person you’re supporting can access medical help: • Online: https://111.wales.nhs.uk/ (for help and advice) • Phone: 111

  7. Current Welsh Government guidance.pdf

    Creating an age friendly Wales Current Welsh Government guidance There are currently three main areas of guidance, plus a host of other Welsh Government guidance on various topics related to, or affected ... areas for the public cover: • Self-isolating (for households with possible or proven coronavirus infection) • Social distancing (for everyone) • Shielding (for people identified by the Government as ‘extremely

  8. RB_March14_Digitalbydefault_Government_services_online.pdf

    Briefing note – Government Services on line The Government wants more people to access public services online. The aim is to make services more efficient and cost-effective but also to provide information ... to services in a way that is quick and convenient for individuals at times that suit them. Services will become ‘digital by default’. The Government Digital Strategy (GDS)1 states ‘By digital by default

  9. know_your_energy_rights.pdf

    3 How to complain to your energy provider If something does go wrong with an energy supplier, the first thing to do is contact the company as soon as you can. Explain the problem and what you would like ... a relative or friend to help. If your complaint remains unresolved after a reasonable amount of time has passed (usually eight weeks) you should be able to take it to the energy ombudsman, free of charge

  10. Community_Energy_Programme_Evaluation_Report-Summary.pdf

    Page 1 of 8 Community Energy Programme A Summary of the Evaluation Report Vinal K Karania Research Manager (Evaluation & Impact) Policy & Research Team, Age UK Page 2 of 8 ... (May 2016) Page 3 of 8 Author Vinal K Karania is Research Manager at Age UK with responsibility for Evaluation & Impact. He designs, manages and carries out research evaluation in support of the Charity’s

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