Trainee Information and Advice Triage Support Worker
TRAINEE INFORMATION & ADVICE TRIAGE SUPPORT WORKER
Full time 35 hours per week
Salary £25,000.00 per annum
Fixed Term to 31st August 2025 (may be extended depending on funding)
Do you have strong communication skills and a basic knowledge of welfare benefits and would like to play an essential role within the information and advice team at Age UK Barnet?
This is an exciting new role for someone who is interested in gaining the experience and training necessary to become an information and advice navigator.
Working as part of our committed and expanding team, your main role will be supporting the advice team with triaging client contact over the telephone, online and face to face. We will provide you with full training and supervision to carry out your role. You will also support clients with completing both online and paper applications forms and will assist to navigate clients onto other specialised support.
In addition to training, we will offer you five weeks paid holiday per year and an employer pension scheme.
Whether you are looking to develop your career or are simply starting out and want a career where you can make a difference to people’s quality of life, we are interested in hearing from you.
Age UK Barnet is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. Age UK Barnet is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
For further details please email jesse.tan@ageukbarnet.org.uk or telephone 0208 432 1417. No CVs please.
Closing Date; 23rd July 2024
HOW TO APPLY
Click here for a job description
Click here for an application form
Click here for a monitoring form