Work For Us

Hours of work: Full-time (35 hours per week)

Salary: £13.89 per hour

Location: Leominster Office

To aply for this role, please download and complete the application form linked below and return to us along with a personal statement, demonstrating that your skills and expertise are relevant to the job description. 

Overview

The Triage Officer will:

• Provide the initial point of contact for all referrals into Age UK Wyvern’s Information & Advice Service
• Deal with enquiries from members of the public, older people and their carers’, partner organisations and professional and will involve signposting / referring customer to appropriate services and departments within Age UK and also external partners, organisations, and services
• Ensure that clients are easily able to access the people, services, and information that they require. The role involves handling telephone calls and drop ins in a pleasant and efficient manner, promoting ‘customer care’ as a main consideration
• Ensure that enquiries are dealt with efficiently, accurately and in a timely manner and that the number of missed calls is kept to an absolute minimum to avoid frustration and further anxiety for the caller

Hours of work: Flexible hours are available as and when clients require the service (zero-hours contract).

Salary: £14.04 per hour

Location: Worcester and Malvern Hills

Overview

Our Help at Home service is designed to help older people look after their gardens by providing a practical service which enables them to maintain a safe environment and support to retain their independence.

Our gardeners are reliable and trustworthy and generally work alone, using their own initiative to provide the kind of service that suits the client.

Tasks which are included in the gardening service are mowing lawns and cutting the hedges, cutting back shrubs, painting sheds/fence’s and generally providing a garden maintenance service that takes the worry out of keeping a garden tidy for our clients. 

Hours of work: Full-time (35 hours per week)

Salary: from £23,569

Location: Worcester and Malvern Hills

Overview

We are seeking a dedicated and proactive Relief Manager to join our team. This role is crucial in ensuring the smooth operation of our retail environment during periods of absence or peak demand. The ideal candidate will possess strong leadership skills and the ability to manage a diverse team effectively while maintaining high standards of customer service. As a Relief Manager, you will be responsible for overseeing daily operations, driving sales, and ensuring that all policies and procedures are adhered to.