Handyperson service to close

Closure of Handyman services at Age UK WMH

The Trustee Board of Age UK Worcester & Malvern Hills is required to monitor all the services we provide to ensure that we are using charitable resources wisely. From time to time this involves a need to consider how services are delivered and whether our way of working supports the optimal number of people in the most cost-effective way.

A recent review indicated that the Handyman service is running at a significant and sustained loss that is unsustainable to the organisation. There are also many other providers of a handyman service in our local communities including Age UK Herefordshire and Worcestershire.

Consequently, the Board has made the very difficult decision to stop the Handyman service with effect from the 31^st of July 2023. All work currently in progress will be completed/honoured but no further bookings will be accepted.

All our existing service users are being informed about this change and support will continue in the provision of information and referral to other agencies who offer a similar service in the area.

We fully recognise that any decision to stop or change services that support older people is difficult but It is the responsibility of the Trustees to ensure all the charity’s financial resources are used in the best and most effective way for the benefit of all the clients we serve. While making these difficult decisions, we are mindful not only of business best practice as it applies to the Charity, but also the holistic needs of all our clients. We keep these under constant review.

The Trustees of Age UK Worcester and Malvern Hills