Suspension of Welfare Benefits Advice Service

Due to lack of funding, we are suspending our Welfare Benefits advice service from the end of March.

This service provides older people with benefits checks and support with applications. Our Information and Advice telephone and online service will remain open, to provide information on our services and other issues that older people may need help with. If you need welfare benefits advice, we may be able to signpost you to similar services. We informed Wolverhampton City Council of this imminent suspension last summer due to the potential impact on some of their services. We remain open to dialogue with them and have had recent discussions.

We advise contacting the City of Wolverhampton Council Benefits Helpline, the Helpline is open Monday to Friday between 10.00 am and 12.00 pm (noon).

You can email wrs.benefitshelpline@wolverhampton.gov.uk or call on 07966 292321.