Organisational Quality Standards
Our Quality Marks
Age UK Charity Quality Standard
Our achievement of the Age UK Charity Quality Standard recognises the high standard of our performance as an organisation. It certifies that we are a well-governed and effective organisation committed to the wellbeing of older people, our staff and volunteers and to working in partnership with others. The Standard is externally assessed by industry leaders SGS.
Service Specific Quality Standards
Our Information and Advice service has achieved the nationally recognised Advice Quality Standard, ensuring that the support we give to older people is of the highest possible quality. This is part of the Age UK I&A quality programme.