Home Support Service of the month

Hello my name is Becky Cutts,

I'm the CQC Registered Manager here at Age UK Wakefield District. I've worked here for 6 years now, I took over as the registered manager just as we started dealing with the Covid-19 pandemic so to say the first 2 years were challenging would be an understatement, especially with the constant changing legislation and government guidance.

I studied for an undergraduate degree in Psychology at the University of Hull, then achieved a masters degree at Leeds University in Psychological Approaches to Health.

I began working in social care while I was still at university and fell in love with the sector, my original plan had to be to work in healthcare but I loved the difference I could make in social care and I have remained in the sector now for 19 years.

Here's some facts about the Home Support Service:

• We have 276 service users
  
  
• We have 44 members of staff
  
  
• Domestic Support includes cleaning, shopping, meal preparation, social support, accompanied outings, sitting services, appointments, pet care, laundry, making & changing bedding. We have even supported service users to go swimming and to play squash.
• Personal Care support includes support with washing, bathing, dressing & undressing, medication support, support to clean teeth, shave, support with toileting or continence, hair washing and hair care. Personal care support is charged at a higher rate than domestic support as we have to adhere to CQC legislation, which means additional responsibilities and training for our staff team.