September Service of the month

The two Connecting Care service managers have
worked within the organisation across different services for more than seven years and we feel it is the ideal place to work, to provide the best support for people in all areas of their lives. 

Our team of Community Caseworkers cover the district in Connecting Care Hubs, which are based at Waterton Hub in Wakefield and Bullenshaw Hub in Hemsworth.

Within these hubs, Age UK Wakefield District work alongside NHS and local authority services, together with other voluntary organisations such as the Alzheimer’s Society and Carers Wakefield.

Connecting Care responds to practical, emotional, social and financial issues and works with other care services to ensure people receive a holistic assessment and person centred package of support. Our main aim is to help people remain independent for longer, whilst receiving health and social care in their own home and to always make life for the over 50s in the Wakefield District, a positive and, wherever possible, an enjoyable experience.

We help anyone aged over 50, living in the Wakefield District and/or who is registered with a Wakefield GP.

Here are some of the types of support we provide:

• Help with benefit forms and appeals
• Blue badge applications
• Falls assessments
• Support with housing issues
• Aids and Adaptations
• Help arranging domestic and personal care

We also respond to urgent cases, providing visits within 24 hours for people without access to heating or food.

Our role is very rewarding as we see how the support we offer can improve people’s circumstances and help them have a more positive outlook on life. This may be our teams helping to maximise their income, referring them for aids around the home to increase their independence and sometimes just having a chat with people, to let them know how we can help if they need us in future.

"My wife and I would definitely recommend the service. You were perfect and I cannot recommend you highly enough. We will be using you the next time we need some forms filling in. You're all wonderful. Thank you!"

"Mohammed was very nice. He was very understanding, kind and helpful. I certainly could not have filled the forms in without his support."

"Pete was absolutely perfect. He was 150% in everything he did. He was not intrusive at all."