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Privacy policy

 Data Protection

The Age UK Trafford would like to keep in touch with you to let you know about the vital work we do for older people, our products and services. By submitting your email, address and phone number(s) on our Site, you are agreeing to being contacted in these ways by Age UK Trafford. You can unsubscribe from these communications at any time.

If you do not wish to continue receiving information from us please email us or telephone us using the contact details on our web site.

We will only share your data with other organisations with your express permission and only to better serve your needs . We will always inform you (before collecting your data) if we intend to share your data with any third party.  You can also exercise your right to ask us to stop processing your data in this way at any time by contacting us at admin@ageuktrafford.org.uk

Age UK Trafford are registered as a Data Controller with the Information Commissioner. Age UK Trafford is the Data Controller for the purposes of collecting your information on our Site(s).

1. What personal information is collected from you

When you visit the Site we collect various personal information which may include your name, address, contact details, IP address, and information regarding what pages are accessed and when. If you make a donation online your card information is collected by our partner organisation PayPal, but is not held by us. If you supply such information we are legally bound by the Data Protection Act 2018 

2. How your information is used

We may use this information in the following ways :

  • Process orders submitted by you;
  • to carry out our obligations arising from any contracts entered into by you and us;
  • verify your identity;
  • seek your views or comments on the services we provide;
  • notify you of changes to our services;
  • improve our services or marketing purposes;
  • send you communications which you have requested and that may be of interest to you.

These may include information about campaigns, appeals, other fundraising activities, promotions of our goods and services.

3. Who has access to your information

We are committed to protecting the personal data of our supporters and customers. Any details you give us will be held in accordance with the Data Protection Act 2018. Age UK Trafford is the sole owner of the information collected on this Site. We will not sell, share, or rent this information to third parties, unless we have your explicit permission to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime. Where you have given us permission we may contact you about other services and products.

 4. How you can access, update or delete your information

The accuracy of your information is important to us. We are working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us , or write to us at our head office.
You have the right to ask for a copy of the information Age UK Trafford holds about you free of charge.

If you do not want to continue receiving information by email from us, please follow.

5. What happens when visitors link to another site?

Our Site contains links to other websites. This privacy policy applies only to our Site‚ so visitors should always be aware when they are moving to another site and read the privacy statement of any site which collects personal information. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our Site.

We do not pass on any personal information about our visitors to any other site. In addition, if you linked to this Site from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site and contact the owner or operator if you have any concerns or questions.

6. 16 or Under

If you are aged 16 or under‚ please get your parent/guardian's permission beforehand whenever you provide personal information to the Site. Users without this consent are not allowed to provide us with personal information.

7. Cookies

Please read our cookies policy for more information about which cookies are used on this site and why. 

8. Contact us

If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your personal information, you can do so through the "contact us" link on our website.