Home Maintenance Register

Our scheme aims to provide access to competent, trustworthy and reliable traders who are prepared to carry out domestic works and general home and garden maintenance. These companies are all businesses and will have their own individual charge rates.

Instead of falling prey to unscrupulous traders, older people in Torbay can contact us and ask for the name of a suitable trader from the traders list.

How do traders become included on the register?

• Work regularly in private households in Torbay and provide recent references about the quality of their work and customer care
• Agree to comply with a code of practice drawn up by Trading Standards
• Agree to comply with all the relevant legislation
• Hold current and sufficient Public Liability Insurance
• Provide evidence of financial integrity
• How does the scheme work?

Anyone over the age of 50 and living in Torbay may contact Age UK Torbay to ask for help with finding a suitable trader. You will then be given the names of 3 local Traders where available, and advised to obtain written quotations from each.

If you need help finding a trader we have 45 companies on the register providing the following services:

• Electrical services, alarms, aerials
• Plumbing & heating engineers (GAS SAFE)
• Drains & drainage
• Painting and decorating
• Plastering
• Tiling and floor coverings
• Building and carpentry
• Locks & window repairs and replacements
• Roofing and roof repairs
• Gardening
• Fencing, drives, patios, walls
• Window fitting, double glazing, fascias and soffits
• General maintenance
• Handyperson Service

How do I access the register?

For further information or to request a name of a trader contact:

The home maintenance register tel. 01803 555 181

or email reception@ageuktorbay.org.uk

Traders who wish to apply to be included on the register should also contact Home Maintenance Register.

Please note the traders on the list are not employed by Age UK Torbay and as such any contract made is strictly between the individual and the trader concerned. To ensure a high quality of service is maintained, we are keen to hear about any problems encountered or complaints you may have.