Privacy policy
Cookies
Cookies are tiny software files that are stored on a computer or mobile device when an individual visits a website. Cookies allow websites to recognise that a user on an individual computer has previously visited the site. The cookies save some information about that user for when they access the site again in the future. You can find out what cookies the Age UK Tameside website use in the table below.
For more information about the different types of cookie, visit the About Cookies website.
| Cookie | Purpose |
| UserSetting | This functional cookie remembers the individual's colour and location preferences so that next time they use the site these are displayed rather than the sites default settings. |
| ASP.Net_SessionId | When you access this website a cookie is generated with a unique session ID. This cookie will expire when the browser is closed. |
| vidi | This cookie enables Age UK's Intellitracker software that helps us analyse information such as visitor numbers and browser usage so we can continue to improve your experience of our website. |
| BCSI-CS-5B059C53EB35D97E | The information in this cookie is used to track the activities of individuals who have visited this site via third-party websites. |
| __utma / __utmb / __utmc / __utmz | Age UK uses a tool called Google Analytics to give us statistical data on the performance of our website. These cookies are placed by Google Analytics. |
How we use your personal information at Age UK Tameside
How is your personal information used?
Your records are used to direct, deliver and facilitate the care and support you need to ensure that and to be able to deal with any issues or concerns you may have.
Who do we share your personal information with?
Everyone who works and volunteers for Age UK Tameside has a duty to keep all information about you confidential; it is part of our code of conduct. We share information with other professionals involved in your care and support only with your expressive consent. In exceptional circumstances, we may need to share information if we think your health and safety is at risk or where the law requires us to disclose.
To help you receive the best care and support we collect the following information:
- Personal details, such as your name, address, date of birth, next of kin or emergency contact.
- Contact that we had had with you such as home visits, support sessions or support/care reviews.
- Notes about your health and any medication or treatment you might be receiving.
- Relevant information from people who care for you and know you well, such as a relative, carer or other caring professional.
- General information about your support needs, such as hobbies and interests.
*It is important that this information is accurate and up to date, so please check these with staff and let us know about any changes as soon as possible.
How to access your records:
You can ask to see your records under the provision of the Data Protection Act 1998, by making a Subject Access Request to Age UK Tameside. There is a £10 administration charge for this and you should contact us to make the request:
In person at 131 Katherine Street, Ashton-under-Lyne, OL6 7AW, by telephone 0161 308 5000 or via email at customerservice@ageuktameside.com