Information and Advice

Age UK Sunderland offers a free and confidential information and advice service for older people, their families and carers.

Age UK Sunderland offers an Information & Advice service:

For General I&A enquiries please call the Bradbury Centre on 0191 5659045/ 0191 514 1131 (09:00 -17:00)

The current waiting time for an appointment is 4 weeks  

For Essence I&A enquiries please call the Essence Centre on 0191 522 1310 (10:30 – 15:30)

The current waiting time for an appointment is 3 weeks

During the Christmas period Age UK Sunderland Information & Advice Service will be closed from 12:00, Monday 23rd December 2024 until 09:00, Thursday 2nd January 2025.

We also recommend that you utilise the self-help links below to access further information and support.

Age UK welfare benefits calculator

Age UK info re cost of living and energy prices

AA application

Please bear with us until we are able to reinstate our full Information & Advice Service. 

For information on pension credit, please see below useful links;

Web page on pension credit: https://www.ageuk.org.uk/information-advice/money-legal/benefits-entitlements/pension-credit/

Pension Credit guide: https://www.ageuk.org.uk/globalassets/age-uk/documents/information-guides/ageukig50_pension_credit_inf.pdf

Pension Credit factsheet: https://www.ageuk.org.uk/globalassets/age-uk/documents/factsheets/fs48_pension_credit_fcs.pdf

 Entitled to Benefits Calculator: https://www.ageuk.org.uk/information-advice/money-legal/benefits-entitlements/benefits-calculator/