Information and Advice

Age UK Sunderland offers a free and confidential information and advice service for older people, their families and carers.

Age UK Sunderland continues to offer a reduced Information & Advice service. We are currently only able to accept Information & Advice enquiries from our Essence Service Clients. Our current waiting list is approximately 3 weeks.

All other benefit enquires will be signposted to other local Information & Advice providers. 

We would recommend that you utilise the self help links below to also access support

Age UK welfare benefits calculator

Age UK info re cost of living and energy prices

AA application

Please bear with us until we are able to reinstate our full Information & Advice Service. 

For information on pension credit, please see below useful links;

Web page on pension credit: https://www.ageuk.org.uk/information-advice/money-legal/benefits-entitlements/pension-credit/

Pension Credit guide: https://www.ageuk.org.uk/globalassets/age-uk/documents/information-guides/ageukig50_pension_credit_inf.pdf

Pension Credit factsheet: https://www.ageuk.org.uk/globalassets/age-uk/documents/factsheets/fs48_pension_credit_fcs.pdf

 Entitled to Benefits Calculator: https://www.ageuk.org.uk/information-advice/money-legal/benefits-entitlements/benefits-calculator/