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Here at Age UK Sunderland we are committed to reviewing and improving our services.

Are you happy with the service you have received? What do we do well and what can we do better?

Any compliments, suggestions, concerns or complaints that will help to improve our services are welcomed.

Meeting service user needs and achieving positive outcomes is a key priority for Age UK Sunderland. We have process for monitoring and reviewing feedback to support future decisions and service developments.

To view our Compliments, Suggestions, Concerns and Complaints policy and procedure click here.

How do I make a compliment, suggestion, share a concern or complaint?

You can do this by completing the online form below:

Help us to help you

Download Compliments, Comments, Suggestions and Complaints

If you would like further information, please read our Compliments, Comments, Suggestions and Complaints Policy and Form which can be downloaded here.