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Latest facts and figures from February 2025.   A big thank you to all our volunteers, staff and supporters.

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Supporting older people in Somerset and North Somerset

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Age UK Somerset is an independent local charity with the goal of enabling all older people in our area to live later life to the full. Whether you’re on a quest to live well into old age, going through tough times or struggling with the cost of living, get in touch. We're only a phone call away and we are here to help.

Our Services

Age UK Somerset's Services

Our Wellbeing Service exists to ensure that every older person has the opportunity to live their best life.

The service is all about helping individuals feel less lonely, more supported and always listened to. We don't want an older person to feel they have no one to turn to. It is also about talking with individuals to help improve the quality of their life.

We rely on volunteers to deliver the service to clients. So there may be times when, due to volunteer unavailability, we are unable to provide the service in certain areas.

Who can use the service?

  • Those who live alone and not residing with family or in a care / residential home.
  • Those over 60 In the Somerset and North Somerset area.

 

What does this service NOT offer?

  • Specialist support for those with dementia
  • Shopping
  • Transport
  • Home help

 

Is there a charge for the service?

The service is free! However we are a charity and if you would like to make a donation these are not required but are always gratefully received!

Learn more about making a donation here

Who are the Volunteers?

Our Volunteers are friendly local people of all ages, (although the majority are 60+ themselves), who are supervised by us, and have undergone DBS checks and training to be able to help us with this service.  Age UK Somerset covers their out of pocket expenses.

 

Our other services

  • Information & Advice

    We provide a free information and advice service for older people, their families and carers. 

    We can help with lots of issues. Whatever your question call or email us and we'll try to help.

    Find out more 

  • Ageing Well exercise groups

    Promoting physical activity for mental and physical health and wellbeing, our Ageing Well service usually runs more than 150 exercise classes each week.  Some of our community classes have restarted, and we also continue to offer some online sessions for those who wish to stay fit at home.

    Find out more 

  • Dementia Services

    We offer support for people living with dementia in Somerset and North Somerset, their families and carers. We run weekly 'Memory Connections' (MCST) groups and we also provide Dementia Awareness Workshops.

    Find out more 

  • Help with Benefits

    We provide a free welfare benefits service for over 60s in Somerset and North Somerset. If you receive a state pension, we can check to see if you are entitled to benefits such as Pension Credit or Attendance Allowance.  Depending on the outcome of the check we may be able to assist with the claim forms that need completing.

    Find out more 

  • Falls Prevention

    The effects of a fall on an older person can be devastating both physically and psychologically.

    Our Falls Prevention team provides special exercise sessions to improve strength and balance which have been proven to lessen the risk of falls.

    Find out more 

  • Toenail Cutting Service

    Try our Toenail Cutting service to help you to stay comfortable on your feet

    If you are over 55 and no longer able to cut your own toenails this service may be for you. Our trained staff provide a simple toenail cutting service, rated 'Good' by CQS, at clinics across Somerset and coming soon, North Somerset.

    Find out more 

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We need your help


๐—ช๐—ฒ ๐—ฎ๐—ฟ๐—ฒ always ๐—น๐—ผ๐—ผ๐—ธ๐—ถ๐—ป๐—ด ๐—ณ๐—ผ๐—ฟ ๐—ณ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฑ๐—น๐˜† ๐—ฝ๐—ฒ๐—ผ๐—ฝ๐—น๐—ฒ ๐—ฎ๐—ฐ๐—ฟ๐—ผ๐˜€๐˜€ ๐—ฆ๐—ผ๐—บ๐—ฒ๐—ฟ๐˜€๐—ฒ๐˜ ๐—ฎ๐—ป๐—ฑ ๐—ก๐—ผ๐—ฟ๐˜๐—ต ๐—ฆ๐—ผ๐—บ๐—ฒ๐—ฟ๐˜€๐—ฒ๐˜ ๐˜๐—ผ ๐—ฐ๐—ต๐—ฎ๐˜, ๐—น๐—ฎ๐˜‚๐—ด๐—ต ๐—ฎ๐—ป๐—ฑ ๐—บ๐—ฎ๐—ธ๐—ฒ ๐—ฎ ๐—ฟ๐—ฒ๐—ฎ๐—น ๐—ฑ๐—ถ๐—ณ๐—ณ๐—ฒ๐—ฟ๐—ฒ๐—ป๐—ฐ๐—ฒ ๐˜๐—ผ ๐˜๐—ต๐—ฒ ๐—น๐—ถ๐—ณ๐—ฒ ๐—ฎ ๐—น๐—ผ๐—ฐ๐—ฎ๐—น ๐—ผ๐—น๐—ฑ๐—ฒ๐—ฟ ๐—ฝ๐—ฒ๐—ฟ๐˜€๐—ผ๐—ป.

 
Imagine if you lived alone, never saw anyone, had no one to talk to and it was making you feel lonely and miserable. If you can’t you are lucky, for this is the daily reality of many older people in Somerset and North Somerset who, through no fault of their own, find themselves in this position.
 
๐—™๐—ผ๐—ฟ ๐—ผ๐—น๐—ฑ๐—ฒ๐—ฟ ๐—ฝ๐—ฒ๐—ผ๐—ฝ๐—น๐—ฒ ๐˜€๐˜๐—ฟ๐˜‚๐—ด๐—ด๐—น๐—ถ๐—ป๐—ด ๐˜„๐—ถ๐˜๐—ต ๐—น๐—ผ๐—ป๐—ฒ๐—น๐—ถ๐—ป๐—ฒ๐˜€๐˜€ ๐—ผ๐˜‚๐—ฟ ๐—ช๐—ฒ๐—น๐—น๐—ฏ๐—ฒ๐—ถ๐—ป๐—ด ๐˜€๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ ๐—ฐ๐—ฎ๐—ป ๐—ฏ๐—ฒ ๐—ฎ ๐—น๐—ถ๐—ณ๐—ฒ๐—น๐—ถ๐—ป๐—ฒ. Older people are matched with a Volunteer who pays them a visit each week (when the volunteer is available) just to provide a bit of much needed company.
 
However loneliness is such an issue in our area that sadly we have sometimes have to put older people onto a waiting list for this service until we can match them with a local volunteer.  
 
It's in your power to make someone happy, to give them a reason to be cheerful and to give them something to look forward to each week. ๐Ÿ˜Š
 
This is an enjoyable role that really doesn’t take up much time but really does make a huge difference.
If you are willing to help please get in touch, we’d love to hear from you.
 
 

News

Issue 3 of our Guide to Later Life in Somerset and North Somerset!

 

Guide to Later Life in Somerset image

We are delighted to introduce our third Guide to Later Life in Somerset and North Somerset, packed full of useful information to help you navigate later life.

You can view it online or download it

 

View the Guide to Later Life online

Download the Guide to Later Life (pdf)

 

Would you like to receive information from us in a different format?


If you need any information that we provide (factsheets, posters, leaflets, etc), in a different format, please contact us:

email: info@ageuksomerset.org.uk

Telephone: 01823 345610

Post: Age UK Somerset, Ash House, Cook Way, Taunton, Somerset TA2 6BJ

As part of providing documents in another way, we will need to send you messages or documents.   Please let us know how you want us to send messages and documents to you and which format you would prefer, for example large print or audio recording.

 

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Our quality marks

Age UK Somerset has achieved the Age UK Charity Quality Standard (CQS).  The CQS is externally assessed by quality assessment experts, SGS.