North Solihull Community Advice Hub
- Location: Community Advice Hub
- Price: Free
Please note, this service is not available outside Age UK Solihull - Head Office's catchment area.
Community Advice Hub
Chelmsley Wood Library
10 West Mall
Chelmsley Wood
B37 5TN
United Kingdom
Email: admin@solihullcommunityhub.org.uk
Telephone: 01217 097590
The Solihull Community Advice Hubs, delivered by Age UK Solihull, provide high quality information, advice and support to all residents (aged 18+) of Solihull.
About the Community Advice Hubs
The Advice Hubs bring together a wide range of voluntary sector organisations to provide you with services to meet your individual needs.
The types of issues we can support with include benefits, debt, health and social care, disability, keeping warm, direct payments, being a carer. Whatever your needs are we will help you to find support.
Opening Hours for North Solihull Community Advice Hub
Drops ins: Monday, Tuesday, Thursday and Friday 10.00am - 1.00pm
Appointments only: Monday, Tuesday, Thursday and Friday 2.00 - 4.00pm
Please call 0121 709 7590 or email admin@solihullcommunityhub.org.uk to book appointments at either of our Hubs.
Opening hours of the South Solihull Community Advice Hub (Solihull Library)
Help with Debt and Money Problems
If you are having problems with debt or money, the Community Advice Hubs are here to help. We can help check what benefits you are entitled to, help with budgeting, refer you for help to manage your debt, and demystify the confusing language around debt management.
Factsheets, Guides and Local Information
We have factsheets, guides and local information available. If you're looking for a tradesperson, would like to find out about local clubs, or need details of local care homes or agencies, look no further!
Reporting Hate Crime
Age UK Solihull is one of a number of Hate Crime independent reporting centres in Solihull.
Hate Crime is a criminal offence; identified as any incident which is perceived by the victim or any other person to be motivated by prejudice against someone's sex, racial heritage, religion, disability or sexual orientation.
It can include:
- verbal abuse and harassment
- threats and intimidation
- physical assault and violence including sexual violence
- psychological and emotional violence
- property damage
- graffiti
- offensive mail and literature
Hate Crime is unacceptable. DO NOT SUFFER IN SILENCE.
If you suffer or witness hate Crime, you can talk about the incident in strict confidence with a trained advisor at Age UK Solihull. You will receive appropriate advice and support, and the advisor at Age UK Solihull can even report incidents to the police on your behalf in confidence and with your consent.
Please either call us on 0121 709 7590 or email admin@solihullcommunityhub.org.uk for more information or help.
In an emergency always dial 999 and ask for the police.
Debt Advice and Casework
Age Concern Solihull t/a Age UK Solihull is authorised by the Financial Conduct Authority (FCA) to provide not-for-profit Debt Counselling and Debt Adjusting Services. Age UK Solihull FCA Registration Number 972702. Where you consent to a referral to Oasis Mental Health Support for Debt Advice or Casework this will be carried out under the Oasis Mental Health Support FCA authorisation, Registration Number 784680. Oasis Mental Health Support is a subcontractor to Age UK Solihull for the provision of specialist Debt Advice and Casework for Solihull residents with mental health illness and disability. You can find the Age UK Solihull Complaints Policy related to FCA regulated services below.
Complaints relating to Oasis Mental Health Support FCA regulated services should be made to Oasis Mental Health Support directly. Age UK Solihull aims to ensure all advice provided by its partners/subcontractors is of a high quality and meets the needs of individuals. Debt Advice and Casework is a regulated activity and is subject to the partner/subcontractor own policies, procedures and insurance cover.