Benefits and money

Age UK Shropshire Telford & Wrekin
Bellstone
Shrewsbury
Shropshire
SY1 1HX
United Kingdom

Email: enquiries@ageukstw.org.uk
Telephone: 01743 233123

Age UK Shropshire Telford & Wrekin's benefits team is able to offer advice and information on all aspects of welfare benefits for those over retirement age.

We can check your benefit entitlement, help you to claim what you are entitled to, assist where claims have been unsuccessful, and we are also able to help with over-payment issues. Home visits are available for the completion of benefit claim forms.

Our service is free, independent and confidential. Age UK Shropshire Telford & Wrekin will never pass information on without consent unless we believe that either you or another person may be in significant harm.

Benefits information

• Attendance Allowance

For those aged over State Pension age who are struggling to live independently in their own home due to illness or disability. To qualify you must have had difficulties for over six months. You can claim even if you do not have anyone helping you. Entitlement depends on the help you need, not the help you currently receive.

• Personal Independence Payment

This benefit replaced Disability Living Allowance in 2013. The benefit is similar to Attendance Allowance, but for adults under State Pension age. It includes help for those with mobility difficulties.

There are people who will continue to remain on Disability Living Allowance. Age UK Shropshire Telford & Wrekin will still be able to assist people with reviews of Disability Living Allowance claims.

None of the above benefits are means-tested. You may claim regardless of your income or capital.

• Carer's Allowance

For those caring for someone who receives Attendance Allowance or the equivalent rates of Disability Living Allowance / Personal Independence Payment. Please note that the award of Carer's Allowance may affect certain means-tested benefits claimed by the person with a disability, always check before claiming.

• Pension Credit

Pension Credit is extra money for those over state pension age on a low income.

• Housing Benefit and Council Tax Benefit

Help with rent and Council Tax for those on a low income. You can still claim Council Tax Support even if you own your own home.

Find out more

Remember, even if you have been turned down for any of these benefits in the past, it is always worth applying again if your circumstances have changed.

Further details are available from our benefits team, but due to high demand for our benefits service, we now operate an appointments system.

Our receptionist will be able to inform you when a benefits officer will be able to call you back, or we will be able to book a 30 minute face to face appointment for you if this is required. From this appointment we will determine any further support we can provide, to assist you in claiming any benefits you may be entitled to.