Office Admin Volunteer

Age UK Sheppey Is looking for an Office Admin Volunteer with a few hours to spare each week between Monday-Friday between 9am and 4pm In order to and to assist the members of staff who work there, volunteers are required to help with administration duties.

Main Tasks
Tasks will vary but may include:

Taking card payments
Photocopying.
Shredding obsolete documents for secure disposal.
Updating spreadsheets and/or databases in order to keep records up to date.
Contacting clients to get feedback about our services, then recording and collating the data.
Assisting with the preparation of reports.
Answering the telephone and ensuring that messages are passed to the relevant member of staff.
Volunteers must adhere to Age UK Sheppey's Information Governance policy.

Qualities
Confidence in using computers, especially Microsoft Word and Excel.
Positive, can-do attitude with willingness to undertake a variety of tasks.
Team player with good communication skills.
Patience and empathy with older people, especially talking to them on the telephone.
Able to respect and maintain confidentiality.
Organised, reliable and flexible.
Able to show initiative and work unsupervised when required.
Experience
Previous experience of working in an office environment would be beneficial, although training and support will be provided.

For this role, there is not a need for a Disclosure and Barring Service (DBS) check.

Our Aim
We believe that helping our clients can be hugely rewarding, and want our volunteers to gain experience, and be proud of what they achieve while with us. To this end, we offer ongoing support, and hope volunteers will always feel free to contact one of our team to discuss any matter which will help them during their time with us.