Service feedback

"I don't know what we would do without Age UK Sheffield."

"I would like to thank you very much for the help and guidance you have given me on two occasions now. You have been truly wonderful; I can’t thank you enough."

"We will never be able to thank you enough for all the things you have done for our family. You enabled Mum to maintain her relationship with my Dad and retain her independence. Never underestimate the importance of what you do.”

We are so proud of the feedback we receive every day.

We hope you never need to complain about Age UK Sheffield or the services we provide. But if you feel we have fallen short of the standards you expect, here's how to make a complaint:

By telephone: 0114 250 2850

By e-mail: enquiries@ageuksheffield.org.uk

By post: 

FAO Denise McClure
Age UK Sheffield
First Floor, South Yorkshire Fire & Rescue
197 Eyre Street
Sheffield S1 3FG

Use of personal data

If you want to contact us about issues to do with our use of your personal data, please e-mail: data.breach@ageuksheffield.org.uk

Whisteblowing policy

If you'd like to know how our staff can raise their concerns about our organisation, click here.