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Christmas 2024 & New Year

Christmas and New Year arrangements for December 2024 until January 2025.

Age UK Sandwell and Age UK Birmingham will be closed from Wednesday 25th December 2024 until Bank Holiday Wednesday 1st January 2025, inclusive.

The local services will be suspended during this period and will re-open from 9:30am on Thursday 2nd January 2025.

After an extremely busy year supporting local older people, their families and their carers, the staff at Age UK Sandwell and Age UK Birmingham are taking a well-deserved break over the festive period. Their last working day will be Tuesday 24th December and they will return to work fom 9:30am on Thursday 2nd January. As a result, all our offices and services will be closed during this period.

If you would like our support, please contact us in the new year or visit our website for more information about our services and the types of support we can offer. If your enquiry is urgent, then please contact one the following agencies and service that may be able to help you:

These services do not replace calling 999 if there is immediate danger, fire or medical emergency - call 999 in these situations. Hearing impaired and know BSL? Get the BSL app for your phone and sign with 999. For more information visit: https://www.wmfs.net/safety/999-bsl-uk-emergency-video-relay-service/ 

 

Age UK National Information and Advice
https://www.ageuk.org.uk/information-advice/ 
Telephone: 0800 678 1602 - open 8am-7pm 365 days a year.

Sandwell Metropolitan Borough Council Backed Traders List
https://www.buywithconfidence.gov.uk/home/ 

Age UK Birmingham Business Directory
https://www.aubdbirmingham.co.uk/

 

Sandwell Safeguarding - CALL 999 IF SOMEONE IS IN IMMEDIATE DANGER
Contact Sandwell Adult Safeguarding
sandwell_enquiry@sandwell.gov.uk
Telephone: 0121 569 2266

Outside office hours:
Telephone: 0121 569 2355

Birmingham Safeguarding - CALL 999 IF SOMEONE IS IN IMMEDIATE DANGER
Contact Birmingham Adult Safeguarding
https://www.birmingham.gov.uk/info/20018/adult_social_care/ 
Telephone: 0121 303 1234

Outside office hours:
AMHPoutofhours@birmingham.gov.uk
Telephone: 0121 464 9001

 

National Grid Gas emergency 24 hour - if you suspect a gas leak in your home, exit the building and call from a mobile phone.
Telephone: 0800 111 999
https://cadentgas.com/emergencies/smell-gas 

National Grid Electricity Power Cut 24 hour
Telephone: 105 (most telephone providers)
Telephone: 0800 6783 105 (all UK phone services)


Non-emergency Police
https://west-midlands.police.uk/ 
Telephone: 101

Non-emergency NHS
https://111.nhs.uk/ 
Telephone: 111
NHS 111 - British Sign Language (BSL) Service
https://signvideo.co.uk/nhs111/  

Non-emergency West Midlands Fire Service
https://www.wmfs.net/ 
Telephone: 03300 589 000
WMFS Safe & Well
https://www.wmfs.net/our-services/safe-and-well/