Coronavirus (Covid-19)

Age UK Rotherham is continuing to provide essential services supporting vulnerable and shielded older people in the borough. We want to give you an idea in this infographic about what we have been doing and the difference it is making.

• Our Information and Advice Line is available for extended hours: Monday to Friday 9.00am to 4.00pm
• Our Care & Support Services Team continue to provide tailored support for vulnerable older people helping with practical tasks and telephone contact that helps provide a lifeline and reduces isolation and loneliness.
• We are part of the Rotherham Community Hub Partnership with RMBC and other voluntary and community groups bringing our expertise and understanding of the needs older residents in shaping our collective support for the community.

• We are working in partnership with the private sector to provide resources that help vulnerable and shielded older people at this time.

Age UK Rotherham is continuing to provide essential services supporting vulnerable and shielded older people in the borough. We want to give you an idea in this infographic about what we have been doing and the difference it is making.

• Our Information and Advice Line is available for extended hours: Monday to Friday 9.00am to 4.00pm
• Our Care & Support Services Team continue to provide tailored support for vulnerable older people helping with practical tasks and telephone contact that helps provide a lifeline and reduces isolation and loneliness.
• We are part of the Rotherham Community Hub Partnership with RMBC and other voluntary and community groups bringing our expertise and understanding of the needs older residents in shaping our collective support for the community.

• We are working in partnership with the private sector to provide resources that help vulnerable and shielded older people at this time.

Age UK Rotherham is continuing to provide essential services supporting vulnerable and shielded older people in the borough. We want to give you an idea in this infographic about what we have been doing and the difference it is making.

• Our Information and Advice Line is available for extended hours: Monday to Friday 9.00am to 4.00pm
• Our Care & Support Services Team continue to provide tailored support for vulnerable older people helping with practical tasks and telephone contact that helps provide a lifeline and reduces isolation and loneliness.
• We are part of the Rotherham Community Hub Partnership with RMBC and other voluntary and community groups bringing our expertise and understanding of the needs older residents in shaping our collective support for the community.

• We are working in partnership with the private sector to provide resources that help vulnerable and shielded older people at this time.

Age UK Rotherham is continuing to provide essential services supporting vulnerable and shielded older people in the borough. We want to give you an idea in this infographic about what we have been doing and the difference it is making.

• Our Information and Advice Line is available for extended hours: Monday to Friday 9.00am to 4.00pm
• Our Care & Support Services Team continue to provide tailored support for vulnerable older people helping with practical tasks and telephone contact that helps provide a lifeline and reduces isolation and loneliness.
• We are part of the Rotherham Community Hub Partnership with RMBC and other voluntary and community groups bringing our expertise and understanding of the needs older residents in shaping our collective support for the community.

• We are working in partnership with the private sector to provide resources that help vulnerable and shielded older people at this time.

Age UK Rotherham is continuing to provide essential services supporting vulnerable and shielded older people in the borough. We want to give you an idea in this infographic about what we have been doing and the difference it is making.

• Our Information and Advice Line is available for extended hours: Monday to Friday 9.00am to 4.00pm
• Our Care & Support Services Team continue to provide tailored support for vulnerable older people helping with practical tasks and telephone contact that helps provide a lifeline and reduces isolation and loneliness.
• We are part of the Rotherham Community Hub Partnership with RMBC and other voluntary and community groups bringing our expertise and understanding of the needs older residents in shaping our collective support for the community.

• We are working in partnership with the private sector to provide resources that help vulnerable and shielded older people at this time.

Age UK Rotherham is continuing to provide essential services supporting vulnerable and shielded older people in the borough. We want to give you an idea in this infographic about what we have been doing and the difference it is making.

• Our Information and Advice Line is available for extended hours: Monday to Friday 9.00am to 4.00pm
• Our Care & Support Services Team continue to provide tailored support for vulnerable older people helping with practical tasks and telephone contact that helps provide a lifeline and reduces isolation and loneliness.
• We are part of the Rotherham Community Hub Partnership with RMBC and other voluntary and community groups bringing our expertise and understanding of the needs older residents in shaping our collective support for the community.

• We are working in partnership with the private sector to provide resources that help vulnerable and shielded older people at this time.

Age UK Rotherham is continuing to provide essential services supporting vulnerable and shielded older people in the borough. We want to give you an idea in this infographic about what we have been doing and the difference it is making.

• Our Information and Advice Line is available for extended hours: Monday to Friday 9.00am to 4.00pm
• Our Care & Support Services Team continue to provide tailored support for vulnerable older people helping with practical tasks and telephone contact that helps provide a lifeline and reduces isolation and loneliness.
• We are part of the Rotherham Community Hub Partnership with RMBC and other voluntary and community groups bringing our expertise and understanding of the needs older residents in shaping our collective support for the community.

• We are working in partnership with the private sector to provide resources that help vulnerable and shielded older people at this time.

Age UK Rotherham is continuing to provide essential services supporting vulnerable and shielded older people in the borough. We want to give you an idea in this infographic about what we have been doing and the difference it is making.

• Our Information and Advice Line is available for extended hours: Monday to Friday 9.00am to 4.00pm
• Our Care & Support Services Team continue to provide tailored support for vulnerable older people helping with practical tasks and telephone contact that helps provide a lifeline and reduces isolation and loneliness.
• We are part of the Rotherham Community Hub Partnership with RMBC and other voluntary and community groups bringing our expertise and understanding of the needs older residents in shaping our collective support for the community.

• We are working in partnership with the private sector to provide resources that help vulnerable and shielded older people at this time.

Age UK Rotherham is continuing to provide essential services supporting vulnerable and shielded older people in the borough. We want to give you an idea in this infographic about what we have been doing and the difference it is making.

• Our Information and Advice Line is available for extended hours: Monday to Friday 9.00am to 4.00pm
• Our Care & Support Services Team continue to provide tailored support for vulnerable older people helping with practical tasks and telephone contact that helps provide a lifeline and reduces isolation and loneliness.
• We are part of the Rotherham Community Hub Partnership with RMBC and other voluntary and community groups bringing our expertise and understanding of the needs older residents in shaping our collective support for the community.

• We are working in partnership with the private sector to provide resources that help vulnerable and shielded older people at this time.

Age UK Rotherham is continuing to provide essential services supporting vulnerable and shielded older people in the borough. We want to give you an idea in this infographic about what we have been doing and the difference it is making.

• Our Information and Advice Line is available for extended hours: Monday to Friday 9.00am to 4.00pm
• Our Care & Support Services Team continue to provide tailored support for vulnerable older people helping with practical tasks and telephone contact that helps provide a lifeline and reduces isolation and loneliness.
• We are part of the Rotherham Community Hub Partnership with RMBC and other voluntary and community groups bringing our expertise and understanding of the needs older residents in shaping our collective support for the community.

• We are working in partnership with the private sector to provide resources that help vulnerable and shielded older people at this time.

Age UK Rotherham is continuing to provide essential services supporting vulnerable and shielded older people in the borough. We want to give you an idea in this infographic about what we have been doing and the difference it is making.

• Our Information and Advice Line is available for extended hours: Monday to Friday 9.00am to 4.00pm
• Our Care & Support Services Team continue to provide tailored support for vulnerable older people helping with practical tasks and telephone contact that helps provide a lifeline and reduces isolation and loneliness.
• We are part of the Rotherham Community Hub Partnership with RMBC and other voluntary and community groups bringing our expertise and understanding of the needs older residents in shaping our collective support for the community.

• We are working in partnership with the private sector to provide resources that help vulnerable and shielded older people at this time.

Age UK Rotherham is continuing to provide essential services supporting vulnerable and shielded older people in the borough. We want to give you an idea in this infographic about what we have been doing and the difference it is making.

• Our Information and Advice Line is available for extended hours: Monday to Friday 9.00am to 4.00pm
• Our Care & Support Services Team continue to provide tailored support for vulnerable older people helping with practical tasks and telephone contact that helps provide a lifeline and reduces isolation and loneliness.
• We are part of the Rotherham Community Hub Partnership with RMBC and other voluntary and community groups bringing our expertise and understanding of the needs older residents in shaping our collective support for the community.

• We are working in partnership with the private sector to provide resources that help vulnerable and shielded older people at this time.

Age UK Rotherham is continuing to provide essential services supporting vulnerable and shielded older people in the borough. We want to give you an idea in this infographic about what we have been doing and the difference it is making.

• Our Information and Advice Line is available for extended hours: Monday to Friday 9.00am to 4.00pm
• Our Care & Support Services Team continue to provide tailored support for vulnerable older people helping with practical tasks and telephone contact that helps provide a lifeline and reduces isolation and loneliness.
• We are part of the Rotherham Community Hub Partnership with RMBC and other voluntary and community groups bringing our expertise and understanding of the needs older residents in shaping our collective support for the community.

• We are working in partnership with the private sector to provide resources that help vulnerable and shielded older people at this time.

Age UK Rotherham is continuing to provide essential services supporting vulnerable and shielded older people in the borough. We want to give you an idea in this infographic about what we have been doing and the difference it is making.

• Our Information and Advice Line is available for extended hours: Monday to Friday 9.00am to 4.00pm
• Our Care & Support Services Team continue to provide tailored support for vulnerable older people helping with practical tasks and telephone contact that helps provide a lifeline and reduces isolation and loneliness.
• We are part of the Rotherham Community Hub Partnership with RMBC and other voluntary and community groups bringing our expertise and understanding of the needs older residents in shaping our collective support for the community.

• We are working in partnership with the private sector to provide resources that help vulnerable and shielded older people at this time.

Age UK Rotherham is continuing to provide essential services supporting vulnerable and shielded older people in the borough. We want to give you an idea in this infographic about what we have been doing and the difference it is making.

• Our Information and Advice Line is available for extended hours: Monday to Friday 9.00am to 4.00pm
• Our Care & Support Services Team continue to provide tailored support for vulnerable older people helping with practical tasks and telephone contact that helps provide a lifeline and reduces isolation and loneliness.
• We are part of the Rotherham Community Hub Partnership with RMBC and other voluntary and community groups bringing our expertise and understanding of the needs older residents in shaping our collective support for the community.

• We are working in partnership with the private sector to provide resources that help vulnerable and shielded older people at this time.

Age UK Rotherham is continuing to provide essential services supporting vulnerable and shielded older people in the borough. We want to give you an idea in this infographic about what we have been doing and the difference it is making.

• Our Information and Advice Line is available for extended hours: Monday to Friday 9.00am to 4.00pm

• Our Care & Support Services Team continue to provide tailored support for vulnerable older people helping with practical tasks and telephone contact that helps provide a lifeline and reduces isolation and loneliness.

• We are part of the Rotherham Community Hub Partnership with RMBC and other voluntary and community groups bringing our expertise and understanding of the needs older residents in shaping our collective support for the community.

• We are working in partnership with the private sector to provide resources that help vulnerable and shielded older people at this time.

Age UK Rotherham has published arrangements for our operations and service during the Covid19 Disruption Period: with effect from 13 April 2020.

A full copy of the Trustees Position Statement can be found here

Age UK Rotherham Key Contacts

01709 835214 is our main number

Choose option 2 for our Advice Line or email. info@ageukrotherham.org

We are now providing an extended service available to all older people, their carers or helpers: Monday to Friday 9:00 to 16:00.  

Contact our Advice Line for free and confidential information and advice service for older people, their families and carers

Referrals for help with benefit applications including Attendance Allowance, Blue Badges and benefit checks are still being taken; and some may be able to be completed by phone.

At no point will an adviser ask for bank details from you.

Choose option 1 for Care & Support Services including Hospital Aftercare, A Little Bit of Help and Social Prescribing Befriending Plus Or email Hannah.massey@ageukrotherham.org

Hospital Aftercare Service is continuing to support discharge from Rotherham Hospital, to help prevent non clinical readmissions and provide support and reassurance to older people after discharge from hospital.

Note that we are currently unable to provide transports home due to social distancing being maintained.

Social Prescribing Befriending Plus is continuing to help prevent hospital admissions by providing support and reassurance to older people via telephone contact re loneliness, isolation and re-assurance and supporting people to access other help eg meal deliveries etc

A Little Bit Of Help provides practical support service to existing customers identified by a needs assessment. The service is continuing a revised service for existing customers with telephone contact but we can take no new customers at this time.

Because of the current Coronavirus (Covid-19) situation our offices, Furniture Warehouse and Maltby shop are all closed for the time being.

We are currently working out how we co-ordinate our services to support our clients the best way we can whilst also keeping our staff and volunteers safe. This isn’t easy and we don't have all the answers yet but we’re working on it so please bear with us.

We have been busy behind the scenes making changes to the way we are working. This means that our staff are now working remotely, where this is possible. Unfortunately, it also means that we are currently unable to provide advice and information to older people in their own homes and that we have had to suspend our Social Centre activities.

We understand that people will be concerned about their older family members and neighbours and we are working with local partner organisations on ways we, and you, can support older people and their families in our community.

We’ll post updates on the Age UK Rotherham website and our Facebook and Twitter social media pages as the situation develops.