Our Vision, Mission & Strategy 2025 -28
OUR VISION
is for all older people in the London Borough of Richmond upon Thames to live their best later life.
OUR MISSION
is to support, empower and connect older people in the London Borough of Richmond upon Thames, to enable them to live fulfilling, healthy and independent later lives.
OUR VALUES
Caring - We are compassionate and kind in how we work, putting the needs of older people first.
Professional - We are knowledgeable and experienced, aiming to provide the very best service.
Inclusive - We look to ensure our services are accessible and welcoming to all.
Responsive - We listen and adapt our services to the needs of older people, reducing barriers to access.
Innovative - We are creative, always looking for new ways of doing things and not being afraid to try.
Collaborative - We always look for ways to work in partnership with others, and involve older people in our development.
We are delighted to publish our new Strategy 2025-28. We thank all those who have engaged with us to help develop this strategy – older people, unpaid carers, our staff and volunteers and local partners.