Work for us

Age UK Portsmouth is a great place to work. Could you bring your skills to our team? See our latest job vacancies below.

Working for Age UK Portsmouth

Age UK Portsmouth is an independent charity offering a range of services, activities, events, befriending and information for the older people of Portsmouth and the surrounding area. It's a great place to work if you really want to make a difference in people's lives.

Age UK Portsmouth is committed to being an Equal Opportunities employer and we welcome diversity in the workplace.

For all roles, unless otherwise indicated, please complete the Application Form and Conviction Declaration below and return them to:

Reception
Age UK Portsmouth
The Bradbury Centre
16-18 Kingston Road
Portsmouth PO1 5RZ

For further information you can email us at reception@ageukportsmouth.org.uk or phone us on 023 9286 2121.

If there are no current vacancies listed below, please take a look at the other ways you can get involved with us.

Home Services Supporter - Domestic Chores, Shopping and Client Support

Hours:Zero Hours Contract

Salary: £11.44 per hour

Based in: Fareham/Gosport

Job Description

Age UK Portsmouth’s Help Around the Home service provides practical help and support to hundreds of adults and we are looking to grow our team!

We often have flexible working hours available across South East Hampshire.

The role requires an enhanced Disclosure Barring Service (DBS).check.

Purpose of the Job

Home Services Supporters (HSS) provide regular and on-going practical help, companionship and assistance with everyday living around the home and out in the community. You need to be approachable, empathetic and enthusiastic.

Main Duties

To carry out allocated tasks within the agreed timescales meeting the high standards required by AUKP.
To develop a rapport and understanding with the individual to ensure they feel safe and are supported in a way that meets their needs and aspirations.
To carry out the agreed tasks appropriate to each client upon instruction, which might include a range of responsibilities such as household chores (75% of the work), shopping (accompanied and unaccompanied), accompanied appointments, assistance with correspondence and companionship including supporting clients to attend/participate in social activities. From time to time, you may be asked to carry out additional tasks.
No personal care will ever be undertaken.
To undertake Spring Cleans (more in-depth clean) when requested.
Report any client concerns and immediately report hazards, faulty equipment and any incidents to the Home Services office.
To contribute to the monitoring of wellbeing and safeguarding of clients and to inform the Home Services office of any changes.
Accept workload allocated from the Home Services office, understanding that from time to time you may be asked to cover further afield in the case of an emergency.
To ensure your weekly timesheet is submitted as agreed with your Services Co-ordinator.
You may be required to handle client payments for their service which will need to be handed into the Home Services office, located in The Bradbury Centre.
You will be expected to maintain our Confidentiality as well as General Data Protections Regulations (GDPR) policies at all times, including the secure storage of client details.
Occasionally you will be expected to attend meetings and training courses as required.
You may be requested to distribute Age UK Portsmouth literature.