Read Paul's story

Paul: Digital Support Volunteer

I am part of the Digital Champion Programme which aims to provide support for older people who have difficulty using technology. This could range from setting up a new TV, to using a mobile phone or managing a computer. I help at a weekly IT drop-in clinic in Banbury. I also carry out home visits for people who cannot get out so easily or have a device that needs attention in their home.

I’ve been volunteering for 6 years having retired from a teaching career. I wanted to keep on using and extending my tech skills without the demands and constraints of paid employment. I really like getting out and meeting people and providing the best solution for each client is very rewarding.

I saw an advert asking for people to help with digital access. I filled in some forms, went for an interview, and then had some training sessions. It all happened quite quickly.