Consultation responses and submissions
We respond to many invitations for comment from Governmental and non-Governmental organisations, including evidence submissions and consultation papers.
Active communities
We believe that everybody should be able to play a full role in our communities, whether this is through work, volunteering or civil action, helped by age-friendly neighbourhoods, good transport links and digital technology that meets our needs.
2024
2023
2021
Consultation response: Census Outputs, Office for National Statistics
Consultation response: Inclusive data, UK Statistics Authority
2020
Age UK evidence to the House of Lords COVID-19 Committee
BEIS: Carers Leave, August.pdf
2019
2018
Age UK's submission to the House of Lords Select Committee on Intergenerational Fairness, September
Lords Select Committee on the Rural Economy Call for Evidence Response, September
Department for Digital, Cultural, Media and Sport: Civil Society Strategy, May (670 KB)
Department for Transport permits for road passenger transport, April (549 KB)
Department for Transport Blue Badge scheme accessibility, March (283 KB)
Citizens Advice 2018-19 workplan, February (221 KB)
2017
Department for Transport accessibility action plan, November (336 KB)
Improving Lives: the work, health and disability Green Paper, February (305 KB)
Bus Services Bill, March (226 KB)
2016
Work and Pensions Committee: Inquiry into intergenerational fairness, February (336 KB)
Environment, Food and Rural Affairs Committee: Inquiry into future flood prevention, March (236 KB)
Ofcom: Designing the broadband universal service obligation, June (257 KB)
Post Office: Network Consultation, December (331 KB)
2015
Environment Agency: Draft flood risk management plans, January (313 KB)
Work and Pensions Select Committee: Welfare to work inquiry, August (456 KB)
Culture, Media and Sport Committee: inquiry into establishing connectivity, September (262 KB)
Care and support
We're looking at how wider public services and society at large ensure that everyone is able to stay as independent as possible within their community.
2022
2021
Consultation response: Self-funders in care homes, Office for National Statistics
2019
Age UK response to NICE: Carers - Provision of support for Carers, November
Consultation response: Decade of healthy ageing, World Health Organization
Justice Committee - Ageing Prison Population Inquiry Submission, October
2018
Joint Committee Enquiry: long term funding of adult social care, March (235 KB)
Skills for Care: Adult Social Care Workforce, April (294 KB)
2017
Competition and Markets Authority: Care homes market study, January (343 KB)
Care Quality Commission: Next phase of regulation, February (292 KB)
NICE: Intermediate care and reablement, May (333 KB)
NICE: Provision support adult carers, May (308 KB)
Competition and Markets Authority: Care homes market study update, July (219 KB)
Care Quality Commission: Next phase of regulation (2), August (537 KB)
2016
Department of Health: Carers Strategy, July (541 KB)
2015
Department of Health: Capped cost care funding system, March (239 KB)
Department of Health: Capped cost care funding system - older voices, March (218 KB)
Equality and human rights
We seek to raise awareness of diversity among the older population, promote equality and ensure everyone’s human rights are respected.
2022
Consultation response: Reforming ethnicity facts and figures Equality Hub, Cabinet Office
Consultation response: Standards of ethnicity data for Race Disparity Unit, Cabinet Office
Consultation response: Human Rights Act reform - A Modern Bill of Rights, Ministry of Justice
2021
Age UK response to Ministry of Justice Modernising Lasting Power of Attorney
Age UK response to the Law Commission consultation on hate crime
2020
Ethnic disparities and inequality in the UK: call for evidence
Age UK submission to the Joint Committee on Human Rights (JCHR) - Covid-19 and human rights response
2019
Home Office Preparations for Brexit Inquiry Age UK, August
Equality and Human Rights Strategic Plan 2019-22, January
2018
Age UK submission to CAT review, November
Age UK response to UN Spec Rapporteur on poverty, September
Age UK response to the 20 years of the Human Rights Act inquiry, September
Age UK comments on proposed EU settlement scheme
Response to the Mental Health Tribunal Consultation, June (207 KB)
United Nations Open-Ended Working Group on Ageing, March (466 KB)
2017
Women and Equalities Select Committee: Older workers, November (369 KB)
2016
Joint Committee on Human Rights: Business and Human Rights, June (209 KB)
Home Affairs Select Committee: Inquiry into Hate Crime and its violent consequences, August (276 KB)
United Nations Universal Periodic Review of the United Kingdom (3rd Cycle), September (282 KB)
2015
Women and Equalities Select Committee: Transgender Equality Inquiry, August (108 KB)
Mental Capacity and Deprivation of Liberty, November (126 KB)
Health and wellbeing
We're working to see more and more of us living well in later life, with access to high quality health and care services when we need them.
2021
Age UK's response to Women's Health Strategy
2020
Department for Health and Social Care Coronavirus: Lessons Learnt Nov 2020
2019
Age UK response to Advancing our health: prevention in the 2020s
Age UK response to NICE provision of support for carers guidance consultation, September
Age UK Evidence to the Health and Social Care Committee on budget and the NHS Long-Term Plan, August
2018
NICE guideline: Decision making and mental capacity (158 KB)
Labour Policy Panel: tackling health inequalities, June (247 KB)
2017
NICE quality standard: Multimorbidity, February (323 KB)
2016
NHS England: the CCG Improvement and Assessment Framework, February (195 KB)
NICE: Mental wellbeing quality standard proforma, March (242 KB)
NHS: Updating the Constitution, March (297 KB)
NICE: Multimorbidity clinical assessment and management, May (184 KB)
NICE quality standard: Mental wellbeing and independence for older people, July (264 KB)
NICE quality standard: Falls prevention in older people, August (262 KB)
NICE guideline: Managing medicines, November (323 KB)
2015
Cabinet Office: A Public Service Ombudsman, June (276 KB)
NHS: Freedom to Speak Up Review, June (270 KB)
NICE guideline: Older people’s independence and mental wellbeing, July (357 KB)
NICE guideline: Care of the Dying Adult, September (176 KB)
APPG on Dementia: inquiry into dementia and co-morbidities, October (316 KB)
APPG on Primary Care and Public Health: Delivering the Five Year Forward View, October (357 KB)
Public Health England: Refreshing the Public Health Outcomes Framework, October (262 KB)
NHS England: Setting the mandate for 2016 to 2017, November (230 KB)
Money matters
We cover state and private pensions, welfare benefits, poverty and financial disadvantage, banking and financial services.
2024
Consultation response: Advice and Guidance Boundary Review, Financial Conduct Authority, March 2024
Consultation Response: Access to cash, Financial Conduct Authority, February 2024
2023
Consultation Response: Ban on cold calling for consumer financial services and products, HM Treasury
Letter to the Payment Systems Regulator: APP Reimbursement Requirement implementation
Consultation response: APP Fraud – The consumer standard of caution, Payment Systems Operator (PSR)
Call for Views: Onilne Fraud Charter, The Home Office
Call for Views: First Review of Specific Direction 12 (LINK) – The Payment Systems Regulator (PSR)
Consultation response: Department for Work and Pensions – Value for Money in pensions
2022
Work and Pensions Committee: The Cost of Living
Work and Pensions Committee: Five years on from the Pension Freedoms, part 3, Saving for Later Life
2021
Consultation response: Access to Cash, HM Treasury
Consultation response: CP21/13 A new Consumer Duty, Financial Conduct Authority
Work & Pensions Committee: Five years on from the pension freedoms - part 2, Accessing Savings, May
FCA, CP21-11: The stronger nudge to pensions guidance, June
DWP: Permitted charges within Defined Contribution schemes, July
DWP: The stronger nudge to pensions guidance, September
2020
Briefing: 2020 Budget, March (PDF 415 KB
Age UK Budget submission, February (PDF 676 KB)
2019
Age UK response to Simpler annual benefit statements DWP, December (PDF 500 KB)
Open Banking: Revised Roadmap Consultation, December
Regulation of pre-paid funeral plans: Age UK response to HM Treasury consultation (PDF 145 KB)
Age UK's response to Investment Pathways – Financial Conduct Authority, April (317 KB)
Age UK's response to Investment Innovation and Future Consolidation consultation, April (321KB)
Age UK's response to the BBC public consultation – Age-related TV licence policy, February (319KB)
Age UK's response to Pensions dashboards: working together for the consumer, January (299KB)
2018
Age UK response to APP Fraud Contingent Reimbursement draft code consultation, November
Age UK response to FCA Duty of Care, November
Age UK response to FCA Price Discrimination in Cash Savings Market, October (259 KB)
Age UK response to CMA loyalty penalty super-complaint calls for views, October
Age UK response to the Consumer Green Paper, July
Age UK response to Retirement Outcomes Review: proposed changes to our rules and guidance, September
Age UK response to the HM Treasury prepaid funeral plans consultation
Statement of Scope - Competition and Markets Authority: Funerals Market Study, June (186 KB)
HM Treasury: Cash and digital payments in the new economy, June (234KB)
Money Advice Service: Business plan response, February (258 KB)
Financial Conduct Authority: Future Mission, February (442 KB)
Banking Standards Board consumer framework, January (439KB)
2017
Work and Pensions Committee: Employment Support for Carers, December (371 KB)
Intergenerational Fairness Commission: Policy Solution, December (432 KB)
Law Commission: Making a will, November (346 KB)
Financial Conduct Authority: Future Mission, January (PDF 332 KB)
Department for Work and Pensions: Review of automatic enrolment, March (335 KB)
Competition and Markets Authority: Market study into digital comparison tools, May (361 KB)
Financial Conduct Authority: Advising on pension transfers, September (220 KB)
Financial Conduct Authority: Retirement Outcomes Review, September (332 KB)
Work and Pensions Committee: Pension freedoms inquiry, October (270 KB)
2016
Financial Conduct Authority: Pension reforms, January (295 KB)
Work and Pensions Committee: Inquiry on intergenerational fairness, February (336 KB)
Financial Conduct Authority: Ageing population and financial services, April (433 KB)
Government: Pensions automatic enrolment, Lifetime ISA, April (321 KB)
Financial Conduct Authority: Secondary annuity market, June (404 KB)
Government: Public financial guidance review, June (412 KB)
Payments Strategy Forum: Being responsive to user needs, September (474 KB)
DCLG: Self-sufficient local government, September (772 KB)
Financial Conduct Authority: Retirement outcome review, September (279 KB)
NEST Evolving for the future, October (112 KB)
Independent Review of the State Pension age, December (754 KB)
2015
Financial Conduct Authority: Cash savings market study, January (111 KB)
Payments Systems Regulator: Proposed regulatory framework, January (303 KB)
Independent Review of Retirement Income, February (160 KB)
Financial Conduct Authority: Access to financial services, April (293 KB)
Government: Creating secondary annuity market, June (318 KB)
Work and Pensions Committee: Inquiry on pension freedom guidance and advice, August (396 KB)
Work and Pensions Committee: Inquiry on benefit delivery, September (265 KB)
HM Treasury: Pensions tax relief, September (407 KB)
Work and Pensions Committee: Inquiry into Understanding the new State Pension, November (546 KB)
HM Treasury: Financial Advice Market Review, December (753 KB)
Safe at home
We're working to ensure that everyone can live in accessible, warm and energy-efficient housing, free from scams and crime.
2024
Call for input: Standing charge reform, Ofgem
Consultation response: Follow-up proposals for levelling differential payment costs, Ofgem
2023
Consultation response: Ofwat's draft vulnerability guidance, Ofwat
Select Committee submission: Preparing for the winter, Energy Security and Net Zero Committee
Consultation response: Levelling differential payment costs, Ofgem
Consultation response: Non-domestic energy market review, Ofgem
Consultation response: Consumer standards statutory consultation, Ofgem
Consultation response: Involuntary prepayment meter installations, Ofgem
Consultation response: Strengthening Financial Resilience, Ofgem (Second stage)
Call for input response: the Non-Domestic gas and electricity market, Ofgem
Consultation response: Future of Energy Bills Consultation, Social Market Foundation
2022
Consultation response: Strengthening Financial Resilience, Ofgem
Consultation response: Price cap – statutory consultation on changes to wholesale methodology, Ofgem
Consultation response: Social housing for victims of domestic abuse, Department of Levelling Up
Consultation response: Consultation on Medium Term Changes to the Price Cap Methodology, Ofgem
2021
Energy Company Obligation (ECO4): Maintaining Energy Efficiency Support from 2022
Warm Home Discount: Better Targeted Support from 2022
Raising accessibility standards for new homes
2020
Consultation response: Self-disconnection and self-rationing final proposals, Ofgem
2019
Age UK response to Fuel Poverty Strategy for England consultation, September
Age UK submission to the MHCLG committee inquiry, September
Age UK response to Ofgem Draft Consumer Vulnerability Strategy, June
Age UK response to the inquiry on Building Better, Building Beautiful Commission, June
Modern methods of Construction: Submission to Inquiry, February
2018
Age UK response to APP Fraud Contingent Reimbursement draft code consultation, November
Age UK response to Social Housing Green Paper, November
Age UK response to APPG inquiry into fraud, scams and vulnerability, October
Age UK's submission to the House of Lords Select Committee on Intergenerational Fairness, September
Age UK response to Ofwat GSS consultation, September
Age UK response to proposed pensions cold call ban
Age UK response on longer tenancies in the private rented sector
Submission to the Commission for Customers in Vulnerable Circumstances, May (397 KB)
Response to BEIS consultation on the Warm Home Discount Scheme 2018-19, April (293 KB)
BEIS: Consultation on data sharing regulation for a safeguard energy tariff, February (191 KB)
Ofgem: Age UK's response to Draft Forward Work Programme 2018-2019, February (207 KB)
Ofgem: Consultation on providing financial protection to more vulnerable consumers, January (231 KB)
Payment Systems Regulator: Consultation on authorised push payment scams, January (373 KB)
2017
Ofgem: Financial protections for vulnerable consumers (241 KB)
HM Treasury and DWP: Pension scams, February (325 KB)
Ofgem: Standards of Conduct for suppliers in the retail energy market, March (1161 KB)
Ofgem: Default tariffs for domestic customers, September (1129 KB)
2016
Local Government Association: Housing commission, February (470 KB)
Ofgem: Final proposals from the Priority Services Register review, February (218 KB)
Competition and Markets Authority: Energy market investigation, April (271 KB)
Department of Energy & Climate Change: Warm Home Discount Scheme, May (250 KB)
Ofcom: Designing the broadband universal service obligation, June (257 KB)
Ofgem: Priority Services Register review, July (220 KB)
Ofwat: Introducing competition to residential customers, August (265 KB)
2015
Department for Business, Innovation & Skills: Switching principles, December (296 KB)