IT Care Service

Chadderton Over 60’s Centre
298a Broadway,
Chadderton,
OL9 9QU
United Kingdom

Email: info@ageukoldham.org.uk
Telephone: 01616 330213

Our IT Care Service can assist you with your tech problems.

How we can assist you

Age UK Oldham has a trusted history with older people in Oldham and our IT Care Service can assist you with your tech problems. So don’t write off your laptop or computer just yet - for just a little outlay we may be able to give your equipment a new lease of life.

The IT Care Service can assist older people who may be experiencing problems with their computers, laptops and printers and provide customers with the latest techniques to solve connection problems. Our qualified technician has over ten years experience and is fully certified in hardware, software and network security.

What we can do

• Replace damaged hardware
• Upgrade hard drives
• Memory upgrade
• Broadband and internet connection problems
• Broken laptop screens
• Virus and spyware removal
• Computer optimization and clean up (remove corrupt files which will slow down the performance of your computer)
• Printer and peripheral problems
• Data loss and recovery

Accessing this service

You can bring your equipment to us at Chadderton Over 60s Centre at the following times:

• Wednesdays, 9:30am to 11:30am
• Wednesdays, 1:30pm to 3:30pm
• Fridays, 1:30pm to 3:30pm

You can also get in touch with our head office to arrange for collection and delivery.

Costs

Here is an example of our charges:

• Repairs and upgrades - £25:00 + parts or a nominal fee of £15:00 if we cannot fix your equipment
• Optimization clean up and service - £25:00
• Printer and peripheral problems - £25:00
• Data loss and recovery - £30:00 to £70:00
• Broadband and internet connection problems (fixed at home) - £25:00

• We can also arrange to collect and deliver your equipment once it's been repaired or upgraded for an additional collect and delivery charge of £10.00

Further Info - Making the most of the internet:

https://www.ageuk.org.uk/information-advice/work-learning/technology-internet/