Worry Catcher Service - Highbury Hospital and Blossomwood

Please note, this service is not available outside Age UK Nottingham & Nottinghamshire - Head Office's catchment area.

Age UK Nottingham & Nottinghamshire
16-18 Bridgeway Centre
Nottingham
Nottinghamshire
NG2 2JD
United Kingdom

Email: worrycatcher@ageuknotts.org.uk
Telephone: 01158 553382

The Worry Catcher Service offers independent support for patients and their carers during the patients’ hospital stay.
Our Worry Catcher Service is here so that you can discuss any worries or concerns you or your families may have about your stay in hospital or discharge from the ward, as well as any other concerns you have. We work in partnership with the patients and carers we support and will ensure your voice is heard and your wishes are respected, and your rights upheld.

What do we offer?

An independent and confidential service to meet your needs
Someone to provide a listening ear and discuss any concerns with
Someone independent to speak on your behalf
Information to enable you to make informed choices and decisions
Someone to help you understand hospital processes and social care.

What extra support do we offer?

Information on financial matter and benefits
Details on services available in the community once you are discharged. For example, visiting/befriending services and a wide range of other support and community groups
Assistance in referring and signposting to appropriate services

Which area does this service cover?

This service is available at:
Highbury Hospital – Cherry and Silver Birch Wards
Blossomwood – Robin and Kingfisher Wards


For more information please click on the link and download our leaflet:

https://www.ageuk.org.uk/notts/our-services/downloads/

How is this service delivered?

In person via one-to-one sessions
Over the telephone
Email
Video call
The Worry Catcher Service also attends Patient and Carers meetings

When is this service delivered?

Monday to Thursday 8.30am – 4.30pm