Benefits Advisor

Hours: 37 hours per week
Salary: £24,916 per annum
Based: Hybrid - home, office and field based
Tenure: Permanent

About the role

The Age UK Nottingham and Nottinghamshire Advice team provides welfare benefits advice tailored to the needs of older and vulnerable people in Nottingham and Nottinghamshire. With a small team of paid staff, the service works extensively with volunteers to provide services including office appointments, telephone sessions and home visits across Nottingham and Nottinghamshire.

The postholder will focus on maximising income by completing welfare benefit entitlement checks and providing support to make the relevant claims and challenge decisions where applicable. They will also help to support a team of volunteers within the service.

About you

The role requires excellent attention to detail, organisation and communication skills and the ability to accurately maintain comprehensive case notes and produce reports in line with contractual deadlines. The ability to work independently and be flexible to accommodating the changing demands of the service is a must. Previous experience working within the advice or benefits sector is essential, although additional training can be provided as required.

How to apply

For full details please download an application pack from this website. Alternatively, please contact our Human Resources department for an application pack by email to recruitment@ageuknotts.org.uk or telephone 0115 8599 265.

Closing date: 9am on Tuesday 22nd April 2025 (The vacancy may close early if a high volume of applications are received)

Documents

Job description