Action Fraud warns about phishing emails

Action Fraud warns about phishing emails, sent out by criminals claiming to be from PayPal.

Action Fraud received over 1,000 reports within 24 hours on 20 July 2020 about emails claiming to be from PayPal. The emails state the recipient’s account has been “limited” as a result of a policy violation.

The emails then ask for customers to update their account, or check the security of their account by clicking a link in the email. The links provided in the emails lead to genuine-looking websites that are actually phishing sites designed to steal PayPal login details, as well as personal and financial information.

What to look out for and what you should do if you receive a phishing message:

• Official organisations, such as your bank, won’t ask for personal or financial information by text or email. If you receive an email you’re not quite sure about, you can report it by forwarding the email to the Suspicious Email Reporting Service at report@phishing.gov.uk.

• Do not click on links or attachments in unexpected or suspicious texts or emails.

• Confirm messages are genuine by using a known number or email address to contact organisations directly. You might find these on organisation’s official website or from a letter you have received in the past.

• To keep yourself secure online, ensure you are using the latest software, apps and operating systems on your phones, tablets and laptops. Update these regularly or set your devices to automatically update so you don’t have to worry.

If you think you’ve been a victim of fraud, report it to Action Fraud online at actionfraud.police.uk or by calling 0300 123 2040.

If you would like some reassurances or some advice about scams to feel safer, please call one of our trained teams on 0115 859 9260 (Monday - Thursday 9am - 5pm, Friday 9am - 4.30pm) or email us on safeandsound@ageuknotts.org.uk