Hardship Support

Please note, our office address is an administration office ONLY we do not take drop ins or appointments at the office.

Age UK Norwich
69-75 Thorpe Road
Norwich
Norfolk
NR1 1UA
United Kingdom

Email: enquiries@ageuknorwich.org.uk
Telephone: 01603 496333

Many clients present to us in times of extreme crisis, unable to feed themselves, heat their homes, or under threat of eviction and homelessness.

Income, debt, bills, diet, hydration, food

As well as distributing our own funds, we also support clients with food and fuel bank vouchers, and help
in accessing grants through Norwich City Council or Norfolk County Council Assistance Schemes.
Each year demand for our support has increased. Last year we supported 94 clients allocating £7,314
of funds. This was over double the amount allocated in 2020/21 (£3,400) and in 2019/20 (£900).

These grants also provide our clients opportunity. 50% of our Health Coaching clients have received
a hardship grant to help them with clothing and footwear to enable them to access community
activities for their health. For these clients living in impoverished conditions, these purchases were
“luxury items” and not within their affordability, reducing their ability to maintain active lives.