New SMS Service for Clients

Age UK Norwich is pleased to announce the launch of a new SMS text service to engage with local adults in later life, making sure they are in loop with relevant news, opportunities, and reminders about up-and-coming bookings with us.

This free service is sending text messages to clients confirming clubs, trips, and event bookings. This will soon evolve to include confirmation of appointments, similar to the NHS text reminders, ensuring those who rely on Age UK Norwich services to receive the support they need.

Maxine Franklin, Client Support Manager said, “This new SMS service is designed to provide a simple and convenient way to stay on top of clubs, trips and appointments, and will enable our clients can take full advantage of the vital services we offer”.

If you know someone who uses Age UK Norwich’s services, please encourage them to sign up for the SMS reminder service. This simple step could help to ensure they receive the care they deserve and support them to live their life to the fullest.

Signing up for the Age UK Norwich SMS service is quick and easy. Here’s how:

• Call Age UK Norwich at 01603 496 333
• Inform the staff member you wish to sign up for the SMS reminder service.
• Provide your mobile phone number and confirm it is correct.

This new service is part of Age UK Norwich’s ongoing commitment to improving our services to those in the community. Ensuring our clients are given relevant information and the opportunities to engage, we continue to strive to raise the quality of later life.