Skip to content

New £5 Fee to Keep Clubs Thriving

Published on 20 December 2024 02:12 PM

Age UK Norwich is introducing a new five pound club fee for select clubs starting in February 2025. This decision comes after careful consideration and reflects the rising costs associated with running these clubs, including venue hire, utilities, staffing, and necessary resources. Additionally, previous funding to support these groups is ending at the close of 2024.

We understand this change may raise questions,” says Jamie Price, Head of Operations at Age UK Norwich. “The £5 club fee will ensure the continuation of our high-quality activities and social opportunities at Walking Football, Riverside Multi Games and Arty Party 1 & 2.

To ease the transition, January 2025 will serve as a grace period for questions and donations. The fee directly supports the core costs of running these clubs, ensuring their continued operation and high quality. Age UK Norwich understands financial hardship and encourages anyone worried about the fee to contact them to discuss alternative arrangements. Additional payment options like upfront payments and loyalty schemes are being explored for implementation from April 1st onwards.

To help continue the running of other clubs and offer the same experiences you've come to expect, Age UK Norwich is kindly requesting donations. These contributions will allow Age UK Norwich to maintain their current operations and avoid implementing a static fee. Unfortunately, without sustainable funds to continue these clubs, they may need to explore the longevity of each club on an individual basis.

FAQ sheets are available at all affected clubs and on the Age UK Norwich website to answer any further questions.

Age UK Norwich remains committed to providing valuable activities for older adults in Norwich. The above changes will allow them to maintain the high standards members expect, including a wide range of activities, social connections, and continued support.

For further information or questions, please contact Age UK Norwich:

FAQ: Introducing a five pound Club Fee

We understand that this change may raise questions. Here are some answers to help you understand why we've made this decision:

What clubs will this effect? 

  • Walking Football (Arena)

  • Walking Football (Goals)

  • Riverside Multi Games

  • Arty Party 1

  • Arty Party 2

Why is Age UK Norwich introducing a £5 club fee?

  1. Rising Costs: Like many organisations, we're facing increased costs for running our clubs, including venue hire, utilities, staffing, and resources.

  2. Funding: Unfortunately, the funding we receive to host these groups is coming to an end at the end of 2024

  3. Maintaining Quality: The fee will help us maintain the high quality of our clubs and allow us to continue to offer a wide range of activities and social opportunities.

When will paying fees be implemented?

The £5 fee will be implemented in February. We understand that this is a significant change, so we're allowing a grace period in January to answer any questions and address any concerns. During this January period, we will be asking for donations.

How will the fee be used?

The fee will be used to cover the core costs associated with running our clubs, ensuring their continued operation and the high-quality experience you've come to expect. 

What about members who are struggling financially?

We understand that financial difficulties can impact anyone. If you're facing financial hardship, please speak to your Age UK Norwich staff member or contact us directly on clubsandtrips@ageuknorwich.org.uk. We may be able to offer reduced fees or alternative payment arrangements.

How can I pay the fee?

Between the 1st February to 31st March, payments will be made per class by cash or card to the Age UK Norwich staff member. From April 1st, we will be exploring other means of payment such as paying upfront or loyalty schemes. Other clubs will have recommended donation. 

Can I pay more than the recommended fee?

Yes. If you would like to pay more than the recommended fee, please speak to the Age UK Norwich staff memberto arrange. We are incredible grateful for any extra support you can give.

We value your understanding and support as we work to ensure the continued success of our clubs. If you have any further questions or concerns, please don't hesitate to contact us. Email: clubsandtrips@ageuknorwich.org.uk or call: 01603 496333

Download and Print 

FAQ: Introducing Club Donations

For information from the 1st February, the following clubs will have implemented a £5 fee to cover rising costs.

  • Walking Football (Arena)

  • Walking Football (Goals)

  • Riverside Multi Games

  • Arty Party 1

  • Arty Party 2

To help us continue the running of our other clubs and offer the same experiences you've come to expect, we kindly request your generous donations. Your contributions will allow Age UK Norwich to maintain our current operations and avoid implementing a static fee.
Unfortunately, if we do not receive sustainable funds to continue these clubs, we may need to explore the longevity of each club on an individual basis.

Why is Age UK Norwich introducing club donations?

  1. Rising Costs: Like many organisations, we're facing increased costs for running our clubs, including venue hire, utilities, staffing, and resources.

  2. Funding: Unfortunately, the funding we receive to host these clubs is coming to an end at the end of 2024.

  3. Maintaining Quality: The fee will help us maintain the high quality of our clubs and allow us to continue to offer a wide range of activities and social opportunities.

When will donations be implemented?

These donations will be implemented straight away in the New Year.

How will the donations be used?

The donations will be used to cover the core costs associated with running our clubs, ensuring their continued operation and the high-quality experience you've come to expect.

What about members who are struggling financially?

We understand that financial difficulties can impact anyone. If you're facing financial hardship, please speak to your Age UK Norwich staff member or contact us directly on clubsandtrips@ageuknorwich.org.uk.

How can I pay the donation?

At each club, the Age UK Norwich representative will have a donation tin and card machine to take donations.

We value your understanding and support as we work to ensure the continued success of our clubs. If you have any further questions or concerns, please don't hesitate to contact us. Email: clubsandtrips@ageuknorwich.org.uk or call: 01603 496333

Download and Print 

FAQ: Introducing a five pound Group Exercise Fee

We understand that this change may raise questions. Here are some answers to help you understand why we've made this decision:

Why is Age UK Norwich introducing a £5 club fee?

  • Rising Costs: Like many organisations, we're facing increased costs for running our clubs, including venue hire, utilities, staffing, and resources.

  • Funding: Unfortunately, the funding we receive to host these groups is coming to an end at the end of 2024

  • Maintaining Quality: The fee will help us maintain the high quality of our groupsand allow us to continue offering a wide range of activities and socialopportunities.


When will paying fees be implemented?

The £5 fee will be implemented from the 1st January. For new members, there will be one free trial session.

How will the fee be used?


The fee will be used to cover the core costs associated with running our clubs, ensuring their continued operation and the high-quality experience you've come to expect.

What about members who are struggling financially?

We understand that financial difficulties can impact anyone. If you're facing financial hardship, please speak to your Age UK Norwich staff member or contact us directly on group-exercise@ageuknorwich.org.uk. We may be able to offer reduced fees or alternative payment arrangements.

How can I pay the fee?

Between the 1st January to 31st March, payments will be made per class by cash or card to the Age UK Norwich staff member. From April 1st, we will be exploring other means of payment such as paying upfront or loyalty schemes.

Can I pay more than the recommended fee?

Yes. If you would like to pay more than the recommended fee, please speak to the Age UK Norwich staff memberto arrange. We are incredible grateful for any extra support you can give.

We value your understanding and support as we work to ensure the continued success of our clubs. If you have any further questions or concerns, please don't hesitate to contact us. Email: group-exercise@ageuknorwich.org.uk or call: 01603 496333

Download and Print